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Computer Problems..

nikki702
nikki702 Posts: 1,098 Forumite
Hi everyone I was using my computer today when suddenly it froze...

I use Windows 7 and at the bottom left corner next to the start menu there was an icon (red with a spanner) I don't know what it was. I had to turn my computer off at the mains and back on and the date and time have changed to 01/01/05

When I opened firefox and tried to go to facebook it says its an untrused site and I could add an exception

Does anyone know whats going on? I run mcafee and am scanning with malwarebytes at the moment

Thanks :)
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Comments

  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    nikki702 wrote: »
    Hi everyone I was using my computer today when suddenly it froze...

    I use Windows 7 and at the bottom left corner next to the start menu there was an icon (red with a spanner) I don't know what it was. I had to turn my computer off at the mains and back on and the date and time have changed to 01/01/05

    When I opened firefox and tried to go to facebook it says its an untrused site and I could add an exception

    Does anyone know whats going on? I run mcafee and am scanning with malwarebytes at the moment

    Thanks :)

    Really? you should never do that! Press and hold the power button until it shuts down properly.

    How old is this PC? It sounds like you need a new CMOS battery fitting - see here.
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • Figment
    Figment Posts: 2,643 Forumite
    Part of the Furniture Combo Breaker
    What were you doing immediately before it froze?
    How do I add a signature?
  • nikki702
    nikki702 Posts: 1,098 Forumite
    firefox was open on sportinglife, I wasn't on pc I was in the kitchen

    PC is about 6 months old
  • Use Windows inbuilt features to fix the issue it may have been caused by new software installation/ updating etc... whatever the reason I'm sure you can recover from it painlessly.

    You have identified as your system being Windows 7 PC use the following video to open system restore or just type into the start menu search box 'system restore' and it will show you a wizard that will guide you to restoring your pc to previous reliable state (before the spanner thing happened)

    http://windows.microsoft.com/en-US/windows7/help/videos/fixing-a-problem-using-system-restore

    If this does not help; let me know i don't mind providing further help.

    Good luck :)
    I :heart: freebies
  • Figment
    Figment Posts: 2,643 Forumite
    Part of the Furniture Combo Breaker
    I suggest you try doing a System Restore to a point prior to it freezing

    (Click Start > type Restore into the search box > Click System Restore)
    How do I add a signature?
  • AHAR
    AHAR Posts: 984 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    The warning about Facebook is due to your computer not thinking their security certificate is valid because your date is wrong. Putting that right will get rid of those warnings.
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    If the date/time is not retained when the machine is powered down, you need a new CMOS battery - less than £1.
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • Figment
    Figment Posts: 2,643 Forumite
    Part of the Furniture Combo Breaker
    If the CMOS battery is dead on a 6 month old machine I'd be throwing the PC back at the vendor.
    How do I add a signature?
  • Figment
    Figment Posts: 2,643 Forumite
    Part of the Furniture Combo Breaker
    AHAR wrote: »
    The warning about Facebook is due to your computer not thinking their security certificate is valid because your date is wrong. Putting that right will get rid of those warnings.


    It could also be the result of a browser hijack, in which case adding an exception is possibly the worst thing the OP could do.
    How do I add a signature?
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    The CMOS battery will be considered a consumable and not within the warranty cover. Though it certainly shouldn't fail in 6m.
    You also need to get rid of McCrappy and use a decent free AV such as Avast or Avira. Kaspersky is also free with Barclays online banking.
    No free lunch, and no free laptop ;)
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