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Problems with a new car exhaust
Noritsuman
Posts: 7 Forumite
in Motoring
I recently had the centre and back exhaust pipe replaced on my 10 year old Vauxhall Astra at a local tyre and exhaust centre.
To cut a long story short I've been back to them 5 times for them to fit missing rubber mounts (which I noticed were missing) and a leak from the centre pipe and back box.
It's now had 2 new back boxes fitted, and it's still leaking.
I have no confidence in this place to sort out the issue, if it can't be sorted after 5 visits will it ever be sorted by them? The words slapdash and shoddy spring to mind!:mad:
My question is can I ask them to take off the new parts and get a full refund including the cost of the labour?
Can I say the parts are not fit for purpose?
Any advice from you knowledgeable people would be great.
Many thanks.
Noritsuman
To cut a long story short I've been back to them 5 times for them to fit missing rubber mounts (which I noticed were missing) and a leak from the centre pipe and back box.
It's now had 2 new back boxes fitted, and it's still leaking.
I have no confidence in this place to sort out the issue, if it can't be sorted after 5 visits will it ever be sorted by them? The words slapdash and shoddy spring to mind!:mad:
My question is can I ask them to take off the new parts and get a full refund including the cost of the labour?
Can I say the parts are not fit for purpose?
Any advice from you knowledgeable people would be great.
Many thanks.
Noritsuman
0
Comments
-
Well, if they take the new parts off, the car will be left in a dangerous condition.....“I may not agree with you, but I will defend to the death your right to make an a** of yourself.”
<><><><><><><><><<><><><><><><><><><><><><> Don't forget to like and subscribe \/ \/ \/0 -
I would take it to someone else for a second opinion and get their comments on the workmanship. After that, you'll have some ammo to go into the garage and make a formal complaint. If you do it right, maybe they will fix it AND refund you. Wouldn't that be nice?
Best of luck.If you know you have enough, you're rich.
0 -
They've had plenty of time to fix it with the junk parts, time to force them to fix it properly. That means they might have to shell out a whole extra £20 to get reasonable parts this time.
If they say no can do, get a full refund (with the parts on) and drive to a decent place instead. Astras are hardly rocket science, exhaust systems nice and simple, so I really hope you haven't let them do any other work on the car.0
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