Have I worked this bill out right?

Juzza12

Hi, received a bill from E.on that is incorrect as they had the opening meter reading vastly underestimated, the opening reading is actually 03365.

Taking that into account the correct reading i've worked out that the bill will be approx £98-99 for just over a month which seems very high for a newly built 1 bedroom apartment, 2 of us living here. My old property was a 1 bed flat, not that mush smaller and was £60 per month.

Couldn't find my USB to scan this so used clickable thumb nails

DUTR

Plug the figures dates and tariff into this http://www.ukpower.co.uk/tools/smart_meter_calculator/
and see what comes up, I find it very good and within £1 of the posted bill.

jalexa

Juzza12 wrote: »

Hi, received a bill from E.on that is incorrect as they had the opening meter reading vastly underestimated, the opening reading is actually 03365.

OK, you need to establish why the opening reading is estimated (when you have a customer opening reading).

Regarding £99 vs. £60, one month's late winter/early spring consumption is not statistically comparable with a previous year round figure, prices have increased and you may be on a standard (i.e. most expensive) tariff.

Juzza12

DUTR wrote: »

Plug the figures dates and tariff into this http://www.ukpower.co.uk/tools/smart_meter_calculator/
and see what comes up, I find it very good and within £1 of the posted bill.

Thanks for that, looks like i've worked it out right. It will be a bit higher as the price was higher for a few days.

Juzza12

jalexa wrote: »

OK, you need to establish why the opening reading is estimated (when you have an customer opening reading).

Regarding £99 vs. £60, one month's late winter/early spring reading is not statistically comparable with a previous year round figure, prices have increased and you may be on a standard (i.e. most expensive) tariff.

I don't know why it was estimated but when I phoned they did have the correct reading and are sending a new bill.

The £60 per month is what it was costing pre payment in December 2011 and January 2012 with BG. The E.on bill is standard tariff as I was only with them for this just over a month before switching to BG.

I was on Economy 7 in the old place as I had storage heaters but wasn't with E.on as this place has electric radiator (if that's what you call them?)

Although Economy 7 would be better at the minute with no heating on, I'm not sure what would be best in winter when the heating is on during the day. Does anyone know if you can switch between E7 and Standard depending on seasons.

macman

Not unless you want to pay £50 every 6 moths for a meter change.

Juzza12

Took a reading and used the above link to work out what i'd used in 2 weeks and it showed £25, whaich is about what i'd expect.

I know BG are cheaper and the online tariff is cheaper as is paying by DD, but to the difference of £40-£50? Don't think I even had the heating on during the period I was with E.on.

Macman, didn't realise that needed different meters! Thought it was just a tariff choice that was easily switched.

macman

E7 requires a dual rate meter. Some suppliers will combine the 2 for single rate, some won't. It also depends how your E7 devices are currently wired.
If it could be done economically, everyone would be doing it already.

Terrylw1

Juzza12 wrote: »

Took a reading and used the above link to work out what i'd used in 2 weeks and it showed £25, whaich is about what i'd expect.

I know BG are cheaper and the online tariff is cheaper as is paying by DD, but to the difference of £40-£50? Don't think I even had the heating on during the period I was with E.on.

Macman, didn't realise that needed different meters! Thought it was just a tariff choice that was easily switched.

There is a way around the meter change issue but you need an E7 meter in your property that is allowed to operate on Profile Class 1 & 2. These meters can be switched via an internal tariff change with an update to the distributor (PC1 when 1 rate charge on 2 registers, PC2 when billed at E7 on 2 registers)

Customers are free to do this but its not well known in the sector by customers or even supplier staff, its a specialist area in the industry market domain data.

Some suppliers add the registers together but without the PC allowance which is non compliant so if you switch from them, a new compliant supplier won't let you have it.

Former_E.ON_Company_Representative:_Malc

Hi Juzza12

Sorry we used an estimated meter reading for your bill but glad we've now re-billed accurately.

On the usage, comparing different properties can be misleading as levels of insulation, energy efficiency measures etc vary. However, we do have a team who specialise in consumption issues and they'll be happy to speak to you about your bill.

Malc