Help contacting Skycard?

Hi,

I have a SAR written up but am having problems confirming where I need to send this to for skycard can anyone help possibly someone who has recently reclaimed from them? I called barclaycard and they gave me a number i already had 0844 556 0080 which is a dead line then they redirect me to skyuser.co.uk which also gives a dead line 0844 811 9111, I contact sky they refer me to barclaycard!!

Really would appreciated (especially if someone has had recent correspondence with the) if you could help!

Mr Joshua

Comments

  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    I didn't think the Sky credit card existed any more, mine was replaced by a Barclaycard in 2009. If Barclaycard are directing you to Sky then I would suggest using the Sky Head Office address:

    British Sky Broadcasting Ltd
    Grant Way
    Isleworth
    TW7 5QD
    Tel: 0333 100 0333
    Fax: 0333 100 0444
  • hey,

    It doesn't exist but My SAR is for 2005 when it did, i need to know where the details are held as such. Barclaycard tried to find someone at "Skycard" not sky as such and sky tell me it's barclaycard. Skycard was always barclaycard before the switch so I would assume barclaycard hold the details i'm just not 100% sure or 100% sure where to write to. I have a old Address

    Sky Card Customer Services, PO Box 6476, Northampton, NN4 1ZN

    But I'm doubtful this is still there as all the contact numbers for this address no longer work, if anyone would know if I post to this address would the letter get re-directed to the correct place?
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    An address in Northampton is likely to be Barclaycard anyway. You are probably right that Barclaycard have the data, so perhaps you should just right to their head office - a quick search hasn't revealed an address for head office, but I did find this:

    Barclaycard
    Customer Relations Department
    PO BOX 9131
    51 Saffron Way
    Leicester
    LE18 9DE
  • Ok guys, thanks for your help!
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    agrinnall wrote: »
    An address in Northampton is likely to be Barclaycard anyway. You are probably right that Barclaycard have the data, so perhaps you should just[STRIKE] right[/STRIKE] write to their head office - a quick search hasn't revealed an address for head office, but I did find this:

    Barclaycard
    Customer Relations Department
    PO BOX 9131
    51 Saffron Way
    Leicester
    LE18 9DE

    Oh dear, just spotted my terrible spelling mistake, if only there was a smiley for 'hangs head in shame' :o
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