We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Energy help line cash back.

Rupert_Bear
Rupert_Bear Posts: 1,306 Forumite
Part of the Furniture 1,000 Posts Combo Breaker
edited 11 April 2012 at 7:58AM in Energy
I transferred back to Scottish Power on the 30.3.2012 and today received my cash back of £50.00 from Energy help line.

However after thinking about it. I started the process late Feb and as far as I can remember there was a special deal on that if i went via Moneysavingexpert I would get an extra £15.00 on top of the £50.00 for the dual switch.

Does anyone else remember the offer? I'm now wondering if I have got it wrong.

Comments

  • Rupert_Bear
    Rupert_Bear Posts: 1,306 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    UPDATE
    I have now spoken to customer service and they advise the Martin Lewis cash back of £15.00 is normally paid a month after the usual cash back.
    Apparently they have had quite a few calls today regarding this matter.
  • Scottish_Power
    Scottish_Power Posts: 1,263 Organisation Representative
    Hi Rupert Bear

    If you do not recieve your additional £15.00 please email me at [EMAIL="onlinecomplaints@scottishpower.com"]onlinecomplaints@scottishpower.com[/EMAIL] for some help

    Thanks
    lee-Anne
    Official Company Representative
    I am the official company representative of Scottish Power. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • Scottish_Power
    Scottish_Power Posts: 1,263 Organisation Representative
    Hi Rupert Bear

    I did have some problems accessing this mailbox last week, when did you send your email? Please resend it today (onlinecomplaints@scottishpower.com) and i assure you i will have this sorted out for you today, i am very sorry you have not had a response

    Thanks
    lee-Anne @ scottishpower
    Official Company Representative
    I am the official company representative of Scottish Power. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • Rupert_Bear
    Rupert_Bear Posts: 1,306 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Hi Rupert Bear

    I did have some problems accessing this mailbox last week, when did you send your email? Please resend it today (onlinecomplaints@scottishpower.com) and i assure you i will have this sorted out for you today, i am very sorry you have not had a response

    Thanks
    lee-Anne @ scottishpower

    I emailed my details again this pm about 2.30pm and trust you have now received.

    Appreciate any assistance.

    Kind regards
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.5K Banking & Borrowing
  • 253.7K Reduce Debt & Boost Income
  • 454.5K Spending & Discounts
  • 245.5K Work, Benefits & Business
  • 601.4K Mortgages, Homes & Bills
  • 177.6K Life & Family
  • 259.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.