Halifax Total Mortgage Protection Policy

lufc1979

Can I claim for a miss sell on my Halifax TMPP? When we original got our mortgage we were told we had to take this out as it could affect the decision on whether or not we would get the mortgage approved we paid into it £55 a month for nearly 5 years but cancelled it as we never needed it in the first place the only reason was the decision on the mortgage. Anyone had any luck in claiming this sort of policy back? Or Advice I have put a complaint in over the phone and registered saying reason for miss sell "Implied or insisted you take out their policy to qualify for the mortgage or help with our application"

dunstonh

When we original got our mortgage we were told we had to take this out as it could affect the decision on whether or not we would get the mortgage approved we paid into it £55 a month for nearly 5 years but cancelled it as we never needed it in the first place the only reason was the decision on the mortgage.

Being told that you have to have something when you dont is a mis-sale. However, it is the weakest complaint going as its impossible to prove and anyone can put in a fraudulent complaint on that basis. So, that reason alone rarely works.

Anyone had any luck in claiming this sort of policy back?

Yes they have. Most cases because of Halifax's current position than actual wrong doings being corrected.

Mattdadof3

I'm not sure if you have a case, I'm also going to make
some enquiries.
We have a tmpp, which we gave us peace of mind, untill
I was made redundant and what was being offered to
us wouldn't cover our out goings, so we couldn't afford to
take it, i accepted a much lower paid job.
We thought we were paying £105 a month for a
'what ever happens' policy.

Hope it goes well for you

shepht

Hi, we rang the Halifax on 27th Feb 2012 and successfully claimed on out TMPP as we already had standard mortgage ppi and the TMPP was not explained to us fully (we both have critical illness cover and 6 months full sick pay with our jobs). We received a letter on last Thursday detailing the offer calculations which are over £8000 but later put under What will happen now - 'As your previously accepted claim is greater than your refund of premiums no further payment is due to you.' Halifax helpline have referred us to the next level as they think it's a typing error, we've never made a claim just asked for the overlap of the PPI and the TMPP premiums to be refunded which they were over 4 years ago and this was for around £600.
Has anyone else had anything similar? It's so frustrating having to wait over the long Easter Weekend! Good luck.

eleflo

Afternoon

I was also wondering if it was worth doing myself. When I took my first mortage (young and quite nieve about it all) I was to take out the Death Insurance and Redundancy and critical Illness. After paying for some time I was told by a friend to cancel the death, as a single person with no dpenendants It was not suitable for me. With regards the Redundancy I have two jobs and have always has two jobs and any mortgages I have are always calcualted on two jobs. Now in reality would it have paid out unless I had lost both jobs, so the policy was useless I guess? I contuned to pay only critical illness because you never know? when I went to renew my mortage I was told (when she thought I was going to cancel it) "well what if you get ill what if you have no money to pay the bills etc" Nothing like making you panic when you are the sole owner of a house! I have contiued to pay ever since.

Also when I sold my property and move home for a year or so I was told to keep the policy paid because I would not get better anywhere else when I came to purchase another property even their own offers will not be as good, again a bit nieve but you trust what they have to say when you have no other advice.

Anyway would it be worth doing or do I put it down to being a bit stupid when first stepping onto the property ladder? Will I need all the paperwork to prove what I paid? Only since all this reclaim stuff has come up that I thought it was possible. My current Mortage and isurances is back with Halifax would this compromise it as well?

Thank for reading my waffle and my questions!

roonaldo

Anyone else want to hijack this thread?

shepht

Apologies for any hijacking - I am a newbie, it's a lesson learnt! When we took out our TMPP we already had standard mortgage protection with the Halifax - the Halifax pressure was such that we took out TMPP because we thought we had to, silly really when we took our existing insurance policies to the mortgage meeting but we trusted the Halifax. I too used a similar line with the helpline "Implied or insisted you take out their policy to qualify for the mortgage or help with our application" and we have cancelled the TMPP and the PPI because we wrongly sold, I'm not an expert and I don't understand the offer letter but we have been offered over £8000 - I just wish we'd never paid the premiums, we were really hard up then and would have preferred the money to spend on our then young family rather than have the refund now.

lufc1979

The Halifax have been back in touch with some good news but first some info on there TMPP which they explained to me in the letter.

It Is made up of the following 3 elements listed below

(MRC) Mortgage Reypaments Cover
(LC) Life Cover
(CIC) Critical Illness Cover

A separate premium is charged for each element of the plan and combined to produce the monthly cost. Only the (MRC) element of the policy is a form of (PPI) So there review was only in relation to the this so we are getting refunded for the (MRC) part of the policy which I am happy with and accepting there offer.

lufc1979

Success my cheque arrived today and has now been banked all I need to do is go through my history of Halifax personal loans and see if I had ppi on them

Vimto

Sorry if I am hijacking this thread, I,ve been trying to find the best place to ask my question. I was told that I had to take out Critical Illness and Life Cover with my mortgage or else I wouldn't get it. I didn't take out the PPI bit perhaps because I was self employed and it wasn't applicable. I applied for a refund via Halifax and they have refused saying it's not PPI, however I still maintain I was forced to take out these policies and therefore feel they were mis- sold. Have I got a case and can anyone advise me how to proceed?

dunstonh

I applied for a refund via Halifax and they have refused saying it's not PPI,

It's not PPI.

however I still maintain I was forced to take out these policies and therefore feel they were mis- sold. Have I got a case and can anyone advise me how to proceed?

What evidence do you have to support your allegation? If you have evidence then provide it and your complaint will likely be upheld. If you have no evidence then your complaint will likely be rejected unless there is another complaint area that requires it to be upheld.