I got caught with a little Sainsbury's scam

Zandoni

In my large local Sainsbury's they have swapped the positions of the own brand herbs with the Schwartz versions.

So like a doughnut I just took the ones from the left of the display like I usually do, without thinking and I ended paying more for Schwartz rather than the own brand.

markwilkinson

You call that a scam? I would call it a lack of concentration on your part!

Zandoni

markwilkinson wrote: »

You call that a scam? I would call it a lack of concentration on your part!

Yes it was, but why would they swap them around, they know that sometimes people don't concentrate.

Stephen_Leak

It's known as "sleepshopping". Please, don't do it again.

Middy

Zandoni wrote: »

In my large local Sainsbury's they have swapped the positions of the own brand herbs with the Schwartz versions.

So like a doughnut I just took the ones from the left of the display like I usually do, without thinking and I ended paying more for Schwartz rather than the own brand.

What is normally the case, a customer picks a Schwartz jar up and reads the label, changes their mind and puts in front of the Sainsburys' own brand

Zandoni

Middy wrote: »

What is normally the case, a customer picks a Schwartz jar up and reads the label, changes their mind and puts in front of the Sainsburys' own brand

No the whole display has been swapped around.

VoucherMan

Could be interesting if they ever do a complete aisle change like they do in my local.

Reach out for only to end up with in your basket :eek:

Zandoni

VoucherMan wrote: »

Could be interesting if they ever do a complete aisle change like they do in my local.

Reach out for only to end up with in your basket :eek:

I done that last week, woof.

PLRFD

Try Costco for herbs i havent found anywhere cheaper.

rrf494g

I think its unfair and over-sensational to use the word "scam".

You freely picked up and bought an item. How's that a Scam? Yes, all supermarkets change the layouts as stocking lists change, and they they also move things around, to get you to look at new things and implulse buy. But to suggest that you were tricked into buying a product as a deliberate scam seems to me to be way over the top. What are the rules you think should apply to store layouts? Warning signs about every change? I try to take responsibility for my own actions.

Lynsey

If you think Sainsbury's is bad, try Morrison's!!!

How many times do they fill an empty gap of an offer item with something else and NOT changing the signs prices.
It must work for them as it's been going on for ages and ages now!!
I have been caught a few times in the past and got refunded, but it still happens now!!

Lynsey