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TomTom - Avoid their sat navs - uselss all over the world
TrickyWicky
Posts: 4,025 Forumite
in Motoring
They've been flooded with complaints that their units can't get a GPS signal.
They claim its a leap year bug and have issued updates for it (many of which don't work) yet the 29th of Feb was over a month ago. In other words, TomTom didn't have a clue what has caused this and tried to blame it on the easiest thing possible.
Thinking about buying one? - Save yourself the hassle and don't bother.
They claim its a leap year bug and have issued updates for it (many of which don't work) yet the 29th of Feb was over a month ago. In other words, TomTom didn't have a clue what has caused this and tried to blame it on the easiest thing possible.
Thinking about buying one? - Save yourself the hassle and don't bother.
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Comments
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Not all models, switched mine on today, picked up GPS and got a location within seconds!0
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It only affected a small number of models and a fix is already available.This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0
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Well both ours are fine, one 5 yrs old and a new one.0
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The problem seemed to have started on 31st March and has been put down to a third party software error, a leap year error will not always manifest itself on the 29th Feb if say the software reconciles itself on the last day of a month. New software has been provided for download and according to sites such as PGPSW has fixed the problem
Never associate with idiots on their own level, because, being an intelligent man, you'll try to deal with them on their level - and on their level they'll beat you every time.
Being hated by idiots is the price you pay for not being one of them.
Jean Cocteau 1889-1963
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^^^What he says.0
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Well if you look at the tt forums you'll see quite a few people still complaining its not working after updating so be warned guys. This should never of happened in the first place.0
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TrickyWicky wrote: »They've been flooded with complaints that their units can't get a GPS signal.
They claim its a leap year bug and have issued updates for it (many of which don't work) yet the 29th of Feb was over a month ago. In other words, TomTom didn't have a clue what has caused this and tried to blame it on the easiest thing possible.
Thinking about buying one? - Save yourself the hassle and don't bother.
Surely if you were to buy one in store, you would check it actually worked?
And if you buy one online, you would be fully covered by the DSR if not SoGA if the item did not work.
I can't see any reputable business selling items that don't work as they won't make any money on this ... infact they would lose money as they process all the returns.
Still available online and instore from the likes of Tesco, Argos, etc,. so presumably theirs still work fine.
(Other Tomtom retailers are available)"Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 20100 -
Ours recently could not detect any satellites.....took advice and Restored Factory Settings - now works fine (about three years' old).(AKA HRH_MUngo)
Member #10 of £2 savers club
Imagine someone holding forth on biology whose only knowledge of the subject is the Book of British Birds, and you have a rough idea of what it feels like to read Richard Dawkins on theology: Terry Eagleton0 -
mines fine0
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