Lloyds tsb bank account platinum account

Is any one else feeling hard done by ? this lloyds account costs me £17 per month and for the priviledge i recieve certain benefits , one of those being mobile phone insurance. I had a joint account up to recently which i had two mobile phones insured mine and my sons. I recently became single and the account reverted to my name solely. no change on the account activity as my husband(aswas) did not use the account. Now i am being asked to pay the £4.99 for the additional phone insurance as i am only entitled to one but the fee is the same for the account so i feel that is discrimination, the bank say its policy!! i need more voices to get this policy changed i feel !!

Comments

  • Ben8282
    Ben8282 Posts: 4,821 Forumite
    1,000 Posts Combo Breaker Newshound!
    The £17pm gives you more than just mobile phone insurance which most people have on their household insurance policy anyway.

    One account holder; one phone seems quite reasonable to me.
  • Rupert_Bear
    Rupert_Bear Posts: 1,303 Forumite
    bevy105 wrote: »
    Is any one else feeling hard done by ? this lloyds account costs me £17 per month and for the priviledge i recieve certain benefits , one of those being mobile phone insurance. I had a joint account up to recently which i had two mobile phones insured mine and my sons. I recently became single and the account reverted to my name solely. no change on the account activity as my husband(aswas) did not use the account. Now i am being asked to pay the £4.99 for the additional phone insurance as i am only entitled to one but the fee is the same for the account so i feel that is discrimination, the bank say its policy!! i need more voices to get this policy changed i feel !!

    Also to be able to pose with the Plat card is just priceless!
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