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What are the PPI timescales?

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*mini*
*mini* Posts: 5 Forumite
in Reclaim PPI & other insurance
Hiya sorry if I am jumping in or asking something silly but my husband and I have sent of PPI claim letters but have had no acknowledgement yet. How long do these things take?

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  • di3004
    di3004 Posts: 42,579 Forumite
    *mini* wrote: »
    Hiya sorry if I am jumping in or asking something silly but my husband and I have sent of PPI claim letters but have had no acknowledgement yet. How long do these things take?


    Hi and welcome

    You should receive a confirmation letter within a week or 2, if it's gone over 2 weeks, give them a call to ask if they can confirm on the telephone.
    Then they have 8 weeks to send you a final decision - from the date they receive your complaint.

    Good luck.
    The one and only "Dizzy Di" :D
  • *mini*
    *mini* Posts: 5 Forumite
    Thanks Di, I am off work tomorrow so will have a look at what we have sent and take it from there.
  • di3004
    di3004 Posts: 42,579 Forumite
    *mini* wrote: »
    Thanks Di, I am off work tomorrow so will have a look at what we have sent and take it from there.


    Your welcome.

    Good luck, please keep us posted.

    Cheers.;)
    The one and only "Dizzy Di" :D
  • *mini*
    *mini* Posts: 5 Forumite
    Just an update, we have managed to get 4 PPI's back now! Just waiting on Egg and HFC :)
  • di3004
    di3004 Posts: 42,579 Forumite
    *mini* wrote: »
    Just an update, we have managed to get 4 PPI's back now! Just waiting on Egg and HFC :)

    Well done to you!:beer:

    The best of luck on the others.;)
    The one and only "Dizzy Di" :D
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