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Disappointed today by Ebay UPDATE
luxor4t
Posts: 11,125 Forumite
Two items arrived today, from two different sellers.
One states that items are from a "smoke free zone" - shame it stank of smoke. It's also dry-clean only, which was not mentioned on the listing.
The other described the item as "stunning" & "lovely" but missed the moth damage :eek: I've asked for a refund. See below for update.
Unlucky, or what?
One states that items are from a "smoke free zone" - shame it stank of smoke. It's also dry-clean only, which was not mentioned on the listing.
The other described the item as "stunning" & "lovely" but missed the moth damage :eek: I've asked for a refund. See below for update.
Unlucky, or what?
I can cook and sew, make flowers grow.
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Comments
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Is it definitely the item stinking? Some of the plastic mailers can smell of smoke.
I never dry clean anything, it all goes in the washing machine & so far nothing's been wrecked, (other than some vintage silk curtains, oops).0 -
It is smoke - or else she wears a very unpleasant perfume
- I've had it hanging up all afternoon.
It wasn't in a mailer, it was in a gift bag with the top sellotaped closed. Postman thought it was my birthday!I can cook and sew, make flowers grow.0 -
Hopefully with your request for a refund, you've explained you will return.0
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chancesare wrote: »Hopefully with your request for a refund, you've explained you will return.
Yes - seller wants me to wait till next Friday as she'll "be away".
This is the first time I've had a 'not as described' item. Busy looking up all the 'what ifs'
I can cook and sew, make flowers grow.0 -
. Busy looking up all the 'what ifs'
Return by online trackable means, pretty much sure of a refund regardless of what seller trys on0 -
Should I open a dispute?I can cook and sew, make flowers grow.0
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No, if they've agreed to a return. You have 45 days from payment to open a case. If you don't get your refund then open a case.0
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Thank you for the help, it was worrying me as to the right way to deal with it.
We've agreed that it will be posted tomorrow first class (I'll pay for tracking!).I can cook and sew, make flowers grow.0 -
I returned the moth-eaten item at a cost of £9. I asked her to refund me postages as the item was 'not as described'.
I have just had an email from Paypal and seller has refunded me the item price plus the original P&P but not the return. Surely I can ask for the £9 also? I keep going round in circles in the 'help' pages.I can cook and sew, make flowers grow.0 -
You can ask and you are entitled to it, but if they don't want to give it to you it's quite tricky to actually get it.
I have just had an email from Paypal and seller has refunded me the item price plus the original P&P but not the return. Surely I can ask for the £9 also? I keep going round in circles in the 'help' pages..0
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