Moved house - do I Have topay the old supplier

zaax

I moved house a month ago, the previous Gas and eletric supplier (scottish and southern I think) is trying to bill me yet, I have told my original supplier (EBICO) that I want to continue with them and gave them the new (and old) meter readings when I moved in (over a month ago).

Do I have to pay the previous supplier anything - I don't have a contract with them?

cajef

Did you give your old supplier you final readings and moving out date, if you didn't then you could still be responsible for any bills from that date.

macman

You can't transfer an account from one property to another.
You do have a contract with SSE-you are in a deemed contract with them from the day you moved in and used their energy, which you have to pay for.
What you are supposed to do is close the account at the old property off with closing reads and they will send you a final bill. You then register with the existing supplier (SSE) and give the opening readings on day one. Once that is done you can commence a switch to Ebico if you wish-it will take around 4-5 weeks. The way you've tried to do it now means that you will be with SSE for another month or so.

zaax

No I don't have a contact with SSE, and the letter / bill I did open by mistake from them, wanted £500 up front and to be on their 'Standard contract' which encluded standing charges and high unit / KW charges.

Also not knowing the above I gave EBICO the meter readings when I moved in and they have started to charge me from those reading, so therefore I don't owe anyone else any money as I have not used anyone elses electric or gas.

When I did phone EBICO with the meter readings they did not mention anything about having to pay the old supplier.

gazzab2267

You are in a deemed contract as soon as you start to use Electric or gas at the new place with the supplier for that address (SSE) the good news is that EBICO use SSE as the supplier/provider so swapping to them will not take the usual 4-5 weeks, in my case when I swapped from SSE to EBICO it took about 14 days tops. :T

macman

zaax wrote: »

No I don't have a contact with SSE, and the letter / bill I did open by mistake from them, wanted £500 up front and to be on their 'Standard contract' which encluded standing charges and high unit / KW charges.

Also not knowing the above I gave EBICO the meter readings when I moved in and they have started to charge me from those reading, so therefore I don't owe anyone else any money as I have not used anyone elses electric or gas.

When I did phone EBICO with the meter readings they did not mention anything about having to pay the old supplier.

You are in a deemed contract (whether you want to be or not) with SSE, as already explained. The fact that Ebico were clueless does not change that- your relationship with the existing supplier is not their concern.
Ebico do not yet 'own' the supply at the new property, so they can't bill you for it-you will have to pay SSE from the date you entered until you switch for the energy already used. And you cannot commence a switch until you register for an account with SSE. The reason for being on Standard tariff with SSE is because that tariff has no ETC-it is the default tariff.
Standing charges make no difference unless you are a very low user, and even then it will only be for a few weeks.
Any attempt to switch to Ebico now will be blocked by SSE and fail.

Terrylw1

The only way can avoid a Deemed contract wit the properties supplier is to initiate a contract with your required supplier for your move in date. The chances of that going to plan are low and considering it may already have an occupier, they get spot it and object until you move in.

A supplier is not allowed to backdate a registration so the Deemed contract rule covers the gap while you arrange your switch.

zaax

SORTED: Ibico gave Scottish Power the readings at the move date (even though a woman on the phone from Scottish Power said this could not happen), and I don't have to pay Scottish Power anything, it even looks like scottish power might even pay me some money.

chanz4

I doubt that will happen, why would a supplier give you free engery. Think who ever told you that wont put it in writting

zaax

Its in writing, Ibico have used the meter readings I gave them when I moved in the bills I got yesterday, and I've ended up with a few pence in credit with Scottish Power

Terrylw1

The only way that could happen is if Ebico set your Supplied Start Date (SSD) at the move in date. That would mean you were signing for a property you don't own at the time.

Call the distribution companies MPAS and ask them for the SSD. If its after your move in date, you owe SP as the Deemed supplier.

Inn terms of the reading, the new supplier passes it to the old but thats the same for everyone. The important part is the SSD.