Changing address on Bike policy

biggsy137

I'm moving house shortly, so phoned my insurers to get the address change.

Being a scrupulus sort of person, I did a quick comparison site quote for the new address before hand.

A 12 month quote with all the other details the same (though bike will not be in a garage rather than on the drive) for the new address, comes out to be £300 give or take a couple notes. This is also with the company I'm with now.

Now, the original policy was over £500. I phone up said insurers, go through the rigmoral of being on hold forever. Only to be told they want and EXTRA £150 for the change of address.
I give them the online quote details and get "We are a broker, that will be through one of our other companies we deal with..."

If I cancell the policy, I get £14 back and I'm back to square one on the NCB ladder - I'm 7 months into my first year of riding.

Do the insurers really have me over the preverbial barrel that I appear to be bent over?
Yes I know that £150 is better to spend than £300 but it's the principal, that in the long run, my 12 month policy will have cost me over £600 when in theory, it should cost me less than half that amount!

Needless to say, I am fuming, and ranting about something I probably can't do anything about. But if anyone knows something I don't, please share it!!
:mad:

Ps. The policy I got the quote for £300 also have leather cover, curticy bike and other extras that the original didn't have...

Trebor16

Have you tried contacting the insurance company direct and bypassing the broker you dealt with originally? Which broker was it just out of interest?

It might be worthwhile asking them for their short term cancellation rates in writing to see how they have arrived at a refund of £14 if you cancel the policy and start from scratch.

Notmyrealname

biggsy137 wrote: »

I'm moving house shortly, so phoned my insurers to get the address change.

Being a scrupulus sort of person, I did a quick comparison site quote for the new address before hand.

A 12 month quote with all the other details the same (though bike will not be in a garage rather than on the drive) for the new address, comes out to be £300 give or take a couple notes. This is also with the company I'm with now.

Now, the original policy was over £500. I phone up said insurers, go through the rigmoral of being on hold forever. Only to be told they want and EXTRA £150 for the change of address.
I give them the online quote details and get "We are a broker, that will be through one of our other companies we deal with..."

If I cancell the policy, I get £14 back and I'm back to square one on the NCB ladder - I'm 7 months into my first year of riding.

Do the insurers really have me over the preverbial barrel that I appear to be bent over?
Yes I know that £150 is better to spend than £300 but it's the principal, that in the long run, my 12 month policy will have cost me over £600 when in theory, it should cost me less than half that amount!

Needless to say, I am fuming, and ranting about something I probably can't do anything about. But if anyone knows something I don't, please share it!!
:mad:

Ps. The policy I got the quote for £300 also have leather cover, curticy bike and other extras that the original didn't have...

You are 5 months off your first year NCB. That is typically worth a 30% discount. I would stay put.

biggsy137

Notmyrealname wrote: »

You are 5 months off your first year NCB. That is typically worth a 30% discount. I would stay put.

This is the dilema. I know the years NCB is worth gritting my teeth for (and probably woth more then £150) It simply boils down to principal. and I would really love to know which random number generator they get their figures from.

getting in contact with the actuall company it's self is not a bad idea, so thanks for that one!

The broker is MCE - Funny how their 'on hold' music is telling how they are the most amazing company ever, then you speak to them and realise it's all lies...