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The wrong survey....opinions please!
Comments
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Yes - our issue is that we weren't given all the information at the time it was needed - it isn't really to do with the precise valuation as such. Also, given our own personal circumstances there is also the argument that we may not have moved at all, had we been in receipt of the right info.0
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Tiger_greeneyes wrote:I personally don't think it's quite that simple benood.
The types of survey must have been explained for the OP to be able to choose which one they wanted. The OP paid for but didn't receive their expected survey report, but they pressed ahead and exchanged contracts anyway.
It doesn't matter what the survey looks like - if you pay for a survey but don't receive one, then you must surely know you haven't received it?
It would be argued that it was their choice to exchange contracts, even though they knew they were missing a survey report.
If you received a mortgage valuation when you were expecting a survey it would be perfectly possible to think it was actually your survey. I don't think the differences are quite as straightfoward as those between fridges and fridge freezers.
The bottom line is the BS was negligent in not providing what it was paid for - some sort of compensation is due. My point is there is definitely mileage for the OP in pursuing this with the BS and not giving up at the first attempt by them to stonewall. I'm sure the Daily Mail could make the BS sound awful for instance....0 -
I do understand your argument Benood, I'm just pointing out that the Building Society will counter-argue, and what their possible argument would be. I just can't sit back and say with my hand on my heart that the OP has a marvellous case, and will win £££'s in compensation. I hope I'm wrong
Personally, I'd like to see the OP compensated, too!0 -
Thank you Tiger Greeneyes and Benood - everyone has been very kind, helpful and full of good ideas. Definitely going to take it further. Will let you know what happens!0
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Good for you - I'll keep my fingers crossed
One thing to think about, it might be worth getting quotes for all the works mentioned on the report to give you more bargaining power 0
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