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Can watch tv but not record - HELP PLEASE

pjran
pjran Posts: 2,000 Forumite
Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
We use a BT vision box and have always been very happy with it.

Recently we have had a few problem with viewing and recording certain channels this has been since the Switchover. Some program's and channels are perfect, others you can't watch or hear.

Most channels show high percentage DTT signal strength but Film 4 and ITV 4 are very low.

We have retuned several times, any help would be appreciated.

Comments

  • debitcardmayhem
    debitcardmayhem Posts: 13,525 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    look here http://www.ukfree.tv/ and search your transmitter , it could be a problem with the in between switchover problems, We can't watch Film4 since Nov last year (and yesterday and itv4) it is a problem with the signal strength on our transmitter on Arquiva, ours should be OK by end of this May , it can be a real .........
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy

    CEC Email energyclub@moneysavingexpert.com
  • santer_2
    santer_2 Posts: 4,406 Forumite
    1,000 Posts Combo Breaker
    If you use a different machine to record on, has that been re-tuned if the vision box was?
  • almillar
    almillar Posts: 8,621 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Sounds like OP is doing everything on the BT Vision box, and their reception was fine before the switchover. Check the website as above for information about your specific transmitter. There are 6 multiplexes (muxes), groups of channels, and it sounds like you're now missing one. It may be that you have a narrowband aerial and need a wideband one, or maybe your aeriel has moved slightly?
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