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Leaky roof in rented house
Aldeney
Posts: 429 Forumite
Hi, any advice on my problem would be greatly appreciated.Sorry it's a bit long!
About September last year we noticed a small leak in our garage ceiling which was starting to turn the ceiling mouldy so contacted our letting agents who sent out some plumbers. They went back to our agents and told them a roofer needed to look at it. Two weeks later we had heard nothing so phoned the agents and it turned out that they had forgotten to do anything so got right on it.
Eventually it was arranged that the roofer would contact us for the work to be done but he never called us so we chased our agents again. We have had to chase a further 3 times and the last reply from our agent said that the roofer would, hopefully, do the job before Christmas, he was just waiting on a part and would let them know when it arrived.
That was mid December and we have heard nothing since and the garage celing is now really mouldy and turning black. I did try cleaning it at first but gave up when it was obvious the agents weren't interested in getting the problem fixed. It seems to be their MO that every time we ask for any work to be done it gets forgotten unless we chase them up (and we have had to chase up their contractors too, feels like we are doing their job for them.)
We've just been told we have an inspection in May and I'm now really worried that they will blame all the damage on us as we stopped chasing them to get it fixed. My husband said we have done more than enough to try and get this fixed but it's still on my mind. Should we have done more or should we have reported it to the agents just once and considered that enough? :sad:
About September last year we noticed a small leak in our garage ceiling which was starting to turn the ceiling mouldy so contacted our letting agents who sent out some plumbers. They went back to our agents and told them a roofer needed to look at it. Two weeks later we had heard nothing so phoned the agents and it turned out that they had forgotten to do anything so got right on it.
Eventually it was arranged that the roofer would contact us for the work to be done but he never called us so we chased our agents again. We have had to chase a further 3 times and the last reply from our agent said that the roofer would, hopefully, do the job before Christmas, he was just waiting on a part and would let them know when it arrived.
That was mid December and we have heard nothing since and the garage celing is now really mouldy and turning black. I did try cleaning it at first but gave up when it was obvious the agents weren't interested in getting the problem fixed. It seems to be their MO that every time we ask for any work to be done it gets forgotten unless we chase them up (and we have had to chase up their contractors too, feels like we are doing their job for them.)
We've just been told we have an inspection in May and I'm now really worried that they will blame all the damage on us as we stopped chasing them to get it fixed. My husband said we have done more than enough to try and get this fixed but it's still on my mind. Should we have done more or should we have reported it to the agents just once and considered that enough? :sad:
0
Comments
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Don't see the point anymore in offering advice to people who only want to be agreed with...0 -
Thanks MJMum. I do have proof (3 emails) so that's put my mind at ease somewhat.0
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