All outgoing calls being answered by 'Talk'?

facelikebambi

Hi

I've just returned from holiday to find that whatever number I dial from my BT landline, I get this message:

"Thank you for calling Talk... this office is now closed. Please leave a message... cannot leave a message as our mailbox is full"

I even get this if I dial 1571. Incoming calls are working fine and BT website line checker finds no problems with my number. I tried a different handset and get the same message.

Any ideas appreciated - thanks!

syko29793

Do you have BT line rental but have calls with another provider? for example Talk Talk/AOL?

facelikebambi

Hi - no I use BT for line rental and calls...

anguk

I haven't got a clue? I would ring BT tomorrow from a mobile or friends phone (it'll be free from a landline) and ask them what's going on.

http://bt.custhelp.com/app/contact/session/L3RpbWUvMTMzMzMyMTE0Ni9zaWQvSVZETHVBVWs%3D#h=eyJzdGVwMCI6ImNvbnRhY3RJdGVtTGluazU2MjciLCJzdGVwSWR4IjoxLCJzdGVwMSI6ImNvbnRhY3RJdGVtTGluazU2MjcsNTYyOCJ9

facelikebambi

Thanks. It turned out BT had placed a restriction on the line and it was routing calls to Talk Talk by default. The previous occupant must have had an account with them in the past.

Now resolved