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DRO 1 month in...

I'm one month in to my DRO.. and have had to call my creditors several times to inform them I am subject to a DRO, particularly PTP, who have passed my account to two different companies since I was granted the DRO..is this normal? I have phoned everytime and told them I'm on the IS register, they look it up, get grumpy and hang up, then I receieve another email saying its been passed to another company!

I'm so pleased I have the DRO-I'd never change it-I just hope I won't have to keep calling the same people and telling them about it!!
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