DLA follow up after refusal

audbod38

Hi, my son was turned down for DLA a couple of weeks ago. I just accepted the decision , but over last 2 weeks ive came home to a couple of missed calls from a number i didnt recognise, then a letter today from DLA office in glasgow asking to call them in regards to claim. Same number as missed calls, guy asked if i was happy with decision then after going over a few things he asked if i planned to appeal, do they normally follow up after a refusal? I just thought it was a bit weird, and wondered if anyone else has had this, thanks.

wilf55

OH turned down twice and we havent had any calls have you typed the number in google to see what comes up

good luck

audbod38

Nothing came up on google in regards to number , but letter i received today has all the correct reference numbers on headed paper. The call was from the person who had looked at claim and decided to refuse, or so they said, just a bit confused by it to be honest.

fogartyblue.

audbod38 wrote: »

Nothing came up on google in regards to number , but letter i received today has all the correct reference numbers on headed paper. The call was from the person who had looked at claim and decided to refuse, or so they said, just a bit confused by it to be honest.

This is quite normal currently.

The Decision Maker would telephone to enquire if you are happy with the decision. This only happens in cases where the Decision Maker has made a decision based on the evidence available at the time, but is satisfied that with a little more evidence he could increase or change the award/decision in your favour.

Effectively he is trying to help you. What I would do is to telephone the guy, tell him that you are appealing, get a GL24 completed and sent off. When speaking with him tell him why you think you should have had an award. Ask him what more evidence does he need. Could he send you a Statement of Reasons as to why he turned you down.

With a little prodding, he will more than likely suggest that "if you could do....., it would help me".

I have known DLA Decision Makers to bend over backwards to suggest what other evidence would help, it really ends up as a 'I'll scratch your back if you'll scratch mine'.
I have known a DLA DM, actually tell a claimant to go and see their GP, tell the GP what problems they are having and that a further report request will be on its way from DLA to the GP!

They are there to see fair play and justice done. He knows/suspects that you are entitled to DLA but at the moment you are not giving him a good enough reason to give it to you.

audbod38

Thank you for reply, i will call him back again on monday and inform him i plan to appeal the decision, thank you once again.