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Table ordered is rickety - can I get a refund as my dad has binned the packaging?

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Comments

  • unholyangel
    unholyangel Posts: 16,866 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Where have I said that it is solely dependant on price? Or are you just assuming as always? I'm open to being proven wrong. Have done in the past actually and rather than act like a baby spitting my dummy in a sulk, I can readily admit I was wrong and learn from my mistakes. Its all part of the learning process.

    And flyboy, you implied there is actual legislation which states that price is completely irrelevant when decided whether something is of satisfactory quality or not.

    Do those links even hint at that?

    As for nothing sitting on the table.......well if its a draftmans table, it shouldn't because they are meant to be sloped! So fit for purpose only applies if it is not fit for the purpose it was intended by the manufacturer/retailer.....NOT the consumer (unless you have specifically asked the retailer if it is suitable for xyz and they say it is.....although even then it is more misdescribed as unfit for purpose).

    Nor has the OP told us whether it came pre-built or whether it was a flat pack and had to be built by them.

    The law is not always black and white. There are grey areas.....lots of them. If there were not.......we wouldn't need courts, now would we? And it would be up to a court to decide if something was of satisfactory quality given description, product in question and even - yes you guessed it - price paid!
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
  • Flyboy152
    Flyboy152 Posts: 17,118 Forumite
    Where have I said that it is solely dependant on price? Or are you just assuming as always? I'm open to being proven wrong. Have done in the past actually and rather than act like a baby spitting my dummy in a sulk, I can readily admit I was wrong and learn from my mistakes. Its all part of the learning process.

    And flyboy, you implied there is actual legislation which states that price is completely irrelevant when decided whether something is of satisfactory quality or not.

    Do those links even hint at that?

    As for nothing sitting on the table.......well if its a draftmans table, it shouldn't because they are meant to be sloped! So fit for purpose only applies if it is not fit for the purpose it was intended by the manufacturer/retailer.....NOT the consumer (unless you have specifically asked the retailer if it is suitable for xyz and they say it is.....although even then it is more misdescribed as unfit for purpose).

    Nor has the OP told us whether it came pre-built or whether it was a flat pack and had to be built by them.

    The law is not always black and white. There are grey areas.....lots of them. If there were not.......we wouldn't need courts, now would we? And it would be up to a court to decide if something was of satisfactory quality given description, product in question and even - yes you guessed it - price paid!

    You just can't help yourself, can you. :wall:

    I think you ought to find that empty room to have your argument in. s-rolleyes.gif
    The greater danger, for most of us, lies not in setting our aim too high and falling short; but in setting our aim too low and achieving our mark
  • unholyangel
    unholyangel Posts: 16,866 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Flyboy152 wrote: »
    You just can't help yourself, can you. :wall:

    I think you ought to find that empty room to have your argument in. s-rolleyes.gif

    Nothing logical to say so you'll stick with the personal element?

    Flyboy I have had issue with only a faction of the members that you have had a problem with. In fact, I can count them on 3 fingers. Thats approx 1 every 2 years of my time here.

    Now would you perhaps like to rethink the empty room accusation or even better, point it in a more accurate direction......like yourself.
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
  • Flyboy152
    Flyboy152 Posts: 17,118 Forumite
    Nothing logical to say so you'll stick with the personal element?

    Flyboy I have had issue with only a faction of the members that you have had a problem with. In fact, I can count them on 3 fingers. Thats approx 1 every 2 years of my time here.

    Now would you perhaps like to rethink the empty room accusation or even better, point it in a more accurate direction......like yourself.

    You can play as many games as you like, I'm not biting.
    The greater danger, for most of us, lies not in setting our aim too high and falling short; but in setting our aim too low and achieving our mark
  • corky2
    corky2 Posts: 88 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    Now now .... I've just popped back and it's up to 44 posts and some are really funny when they are not supposed to be...
    I think I am shaky ground here and I don't want to risk the cost of postage to find that I am not going to get a refund so it's off to the charity shop for the table and I'll post a review on the company's website expressing my thoughts instead. They haven't even bothered to reply to my email so I'm afraid it's a lesson learnt (I've repaid my dad) and next time I'll ensure that my dad keeps the packaging. All your posts have been helpful and I'll exercise more care when I order on-line particularly with a new company.

    It was a "cheap" table at £29 but I have previously spent £40 on a coffee table from Wilkinsons, which is still going strong to this day. The odd thing is in the picture it slants!
    http://www.chums.co.uk/.WOOD-VENEER-INSTANT-TABLE_AF688.htm

    The versatile Instant Table lets you eat, read, write, use your lap top, play cards, games, do hobbies or craftwork just about anywhere. Adjusting to six different heights and three comfortable angles. Its like having 18 different tables in one. Extremely lightweight yet strong enough to hold up to 20Kg. Its height adjusts from 21 1/4”-30”. Wipe clean wood veneer top, folds flat for storage. Complete with drinks holder and 17” long flexi light, size: 20 1/2”W x 15 3/4”D
  • paddyrg
    paddyrg Posts: 13,543 Forumite
    corky2 wrote: »
    The odd thing is in the picture it slants!
    http://www.chums.co.uk/.WOOD-VENEER-INSTANT-TABLE_AF688.htm

    The versatile Instant Table lets you eat, read, write, use your lap top, play cards, games, do hobbies or craftwork just about anywhere. Adjusting to six different heights and three comfortable angles. Its like having 18 different tables in one. Extremely lightweight yet strong enough to hold up to 20Kg. Its height adjusts from 21 1/4”-30”. Wipe clean wood veneer top, folds flat for storage. Complete with drinks holder and 17” long flexi light, size: 20 1/2”W x 15 3/4”D

    I have to say, that looks incredibly flimsy - no cross-bracing on anything, so it will wobble like crazy by design. Personally, I'd say the flaw was so patently inherent that the vendor can't have even tried using one before buying them!
  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    corky2 wrote: »
    Now now .... I've just popped back and it's up to 44 posts and some are really funny when they are not supposed to be...
    I think I am shaky ground here and I don't want to risk the cost of postage to find that I am not going to get a refund so it's off to the charity shop for the table and I'll post a review on the company's website expressing my thoughts instead. They haven't even bothered to reply to my email so I'm afraid it's a lesson learnt (I've repaid my dad) and next time I'll ensure that my dad keeps the packaging. All your posts have been helpful and I'll exercise more care when I order on-line particularly with a new company.

    It was a "cheap" table at £29 but I have previously spent £40 on a coffee table from Wilkinsons, which is still going strong to this day. The odd thing is in the picture it slants!
    http://www.chums.co.uk/.WOOD-VENEER-INSTANT-TABLE_AF688.htm

    The versatile Instant Table lets you eat, read, write, use your lap top, play cards, games, do hobbies or craftwork just about anywhere. Adjusting to six different heights and three comfortable angles. Its like having 18 different tables in one. Extremely lightweight yet strong enough to hold up to 20Kg. Its height adjusts from 21 1/4”-30”. Wipe clean wood veneer top, folds flat for storage. Complete with drinks holder and 17” long flexi light, size: 20 1/2”W x 15 3/4”D
    It's good to know that this table slopes... by design.

    I am sure I read earlier in this thread that a table that slopes is not fit for purpose, or something like that.
    But never mind, that must've been a mistake.
  • George_Michael
    George_Michael Posts: 4,251 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    wealdroam wrote: »
    It's good to know that this table slopes... by design.

    I am sure I read earlier in this thread that a table that slopes is not fit for purpose, or something like that.
    But never mind, that must've been a mistake.

    You must have imagined it.
    No one would ever come out with a statement saying that the only table that should slope is a draftsmans table.
    http://forums.moneysavingexpert.com/showpost.php?p=52143647&postcount=12
  • Flyboy152
    Flyboy152 Posts: 17,118 Forumite
    You must have imagined it.
    No one would ever come out with a statement saying that the only table that should slope is a draftsmans table.
    http://forums.moneysavingexpert.com/showpost.php?p=52143647&postcount=12

    The OP never, ever mentioned that it was a normal function of the table.
    The greater danger, for most of us, lies not in setting our aim too high and falling short; but in setting our aim too low and achieving our mark
  • corky2
    corky2 Posts: 88 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    No I was hoping for a level table, one that you could put a cup of tea on without it sliding forward.

    Thanks all - lesson learnt
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