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Worlds Apart Childrens Toys
HairyHatMan
Posts: 374 Forumite
My daughter has bouced her trampoline to death over the last 3 years and has eventually broken the elastic cord. An email to argos where we bought it (cat no 366/2490) swiftly returned a free phone number for the manufacturers - Worlds Apart (https://www.worldsapart.co.uk).
When I phoned, I got an answering machine and hung up. Within 2 minutes they called me back and asked if they could help.
I explained what I was after and they started taking my address details.
'Hold on', I said, 'How much will the new cord cost?'.
'Oh we don't charge anything for replacements' they said.
Not even postage!
The thing only cost £19 to start with!
How's that for service! ;D
When I phoned, I got an answering machine and hung up. Within 2 minutes they called me back and asked if they could help.
I explained what I was after and they started taking my address details.
'Hold on', I said, 'How much will the new cord cost?'.
'Oh we don't charge anything for replacements' they said.
Not even postage!
The thing only cost £19 to start with!
How's that for service! ;D
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