We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
RBS playing games?
magpiesnest
Posts: 187 Forumite
Hi everyone, today I've received a letter from rbs telling me my ppi claim has been refused as they have no record of ppi being paid on my mortgage........ Obviously i have the paperwork to prove i did pay ppi. So do I go back to them or go straight to the ombudsman?
How can they have no record of these payments?
How can they have no record of these payments?
0
Comments
-
today I've received a letter from rbs telling me my ppi claim has been refused as they have no record of ppi being paid on my mortgage.......
Not unusual. MPPI is typically a standalone product and not directly linked to that mortgage provider and not typically included with the mortgage.Obviously i have the paperwork to prove i did pay ppi. So do I go back to them or go straight to the ombudsman?
Did they provide the advice on MPPI or did a mortgage broker or did you buy it via a third party?
Remember that MPPI has far fewer complaints and a much lower success rate than loan and credit card PPI. So, your complaint reasons typically have to be much stronger to be successful.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.3K Banking & Borrowing
- 254.4K Reduce Debt & Boost Income
- 455.4K Spending & Discounts
- 247.3K Work, Benefits & Business
- 604K Mortgages, Homes & Bills
- 178.4K Life & Family
- 261.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards