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New to claiming PPI back, need a bit of help...

Hi guys,

I took a loan out on or around October 2009 for around £4500 with Natwest and belive i may be entitled to a claim for missold PPI insurance.

However i literally have no information as to agreement numbers, loan and payment amounts and have contacted the bank to provide this but they have informed me that i need to send them a letter.

In terms of writing this letter do you have any tips of how to go about this.

I have checked one of the features on the actual website and seen the draft letter but it is quite brief. Do i need to include any specific information for them to get back to me with this information.

Thanks
Danny

Comments

  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    I have checked one of the features on the actual website and seen the draft letter but it is quite brief. Do i need to include any specific information for them to get back to me with this information.
    Send the bank a Subject Access Request (SAR) letter
    https://forums.moneysavingexpert.com/discussion/1475553
    There is a very thorough template at the link, but it does cost £10.

    However, is your loan actually paid off?
    If it is not, it should be a simple matter of requesting they send the details of the account and policy numbers-many banks do charge £1 for this.
  • Thanks for that, te template ive got is not as thorough as that one, really helpful.

    And yes it was paid off a year ago
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