Overun with customers requesting 6 years bank statements

amandathepanda

I work for Natwest, today we have had loads of people asking for duplicate statements for the last 6 years. Martins programme is obviously having the desired effect. I totally agree.:T

Gordon_the_Moron

Well played, I work for Natwest too and I claimed back a couple of credit card charges whilst I worked for them... now that does take cheek!

Da Moron

Beate

While I agree that it is great that a lot more people are reclaiming, I can't help but feel that it will push waiting times for everyone up. Problem is that everyone says "stick to your time frame" but you are only giving the bank 3 weeks with the letters, then you are supposed to file a moneyclaim which a lot of people dread. Anyway, shouldn't this thread rather be over in "the Reclaim your Bank Charges" area?

auslaender

Don't these banks ask for "reprinting fees" for statements of last six years ?

sgx.saint

Don't these banks ask for "reprinting fees" for statements of last six years ?

Apply under the Data Protection Act for a statutory fee of £10.

Beate

Some banks don't charge at all.

sgx.saint

Some banks don't charge at all.

True. But best to send the fee anyway incase the bank in question does charge

virgin_moneysaver

sgx.saint wrote:

Apply under the Data Protection Act for a statutory fee of £10.

if you're with natwest don't send the tenner but just request dup stats for the period you need as its only a fiver no matter how many you want