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Egg CC - delays

Hi, wonder if anyone can help (newbie here), have lurked for a while AFTER I stupidly went and signed up with a Claims Company (I know......). However, after a successful claim with Lloyds I have been rejected by MBNA and Cap 1 and am waiting for resolution from Egg, claim went in end Nov and still waiting, has anyone else had dealings with Barclay/Egg Credit Cards?

Many thanks

Comments

  • dunstonh
    dunstonh Posts: 121,283 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    has anyone else had dealings with Barclay/Egg Credit Cards?

    There have been a number of posts on Egg. Most common seems to be the issues with those that closed their Egg accounts prior to Barclays buying the book. Barclays were not supplied documentation on closed accounts. So, they typically reject complaints due to lack of evidence.

    What in particular did you want to know?
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • rega
    rega Posts: 16 Forumite
    Thanks for the reply, I phoned yesterday and was told that they had received my original application from Egg but that it was taking much longer than the 8/12 weeks, was wondering if anyone was experiencing similar delays - funny though how they have managed to find my details (took the card out 1999)
  • dunstonh
    dunstonh Posts: 121,283 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    it was taking much longer than the 8/12 weeks, was wondering if anyone was experiencing similar delays

    Nearly across the board with most providers. Quite normal at the moment. Not desirable but there is a backlog.
    funny though how they have managed to find my details (took the card out 1999)

    They may have account number details but they may not have any documents relating to the sale of the card and may not have any copy statements.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • rega
    rega Posts: 16 Forumite
    Thanks again, just a waiting game I guess, not holding out much hope as it was an online application
  • Just to say I'm also waiting for Egg.
    I did get a letter a while ago saying that I could expect a response by 16th March, but nothing thus far.
    I just assume that they must be very busy at the moment and I'll just have to sit and wait.
  • alfie2012
    alfie2012 Posts: 44 Forumite
    Ninth Anniversary Combo Breaker
    Just to say I'm also waiting for Egg.
    I did get a letter a while ago saying that I could expect a response by 16th March, but nothing thus far.
    I just assume that they must be very busy at the moment and I'll just have to sit and wait.

    I have sent a SAR to Egg 3 weeks age as Barclaycard don't have any of my info fingers crossed i hear from them in the next 2 weeks.:(
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