MSE News: EDF Energy offers rebate to vulnerable users

Former_MSE_Helen

This is the discussion thread for the following MSE News Story:

"EDF says it will ensure its most vulnerable customers benefit from its cheapest prices..."

Read the full story:
EDF Energy offers rebate to vulnerable users

Ken68

Why give an extra £40 to those already getting £120 rebate.
Going to cost £3million.

rogerblack

Ken68 wrote: »

Why give an extra £40 to those already getting £120 rebate.
Going to cost £3million.

Not quite.
It costs 3 million - but it also saves costs from those users switching product, or switching to other suppliers.

The statement is also fairly loosely worded, and unclear.
For example - is 'the cheapest tariff' only tariffs the user could move onto today?
Or does it include fixes made a couple of years ago.

A literal reading might also imply that for economy 7 users, it would cap the peak-rate at the normal daily rate of non economy 7 users.

wakeupalarm

There was a report that the people signing up to the Which? big switch were those who regularly switch in any event. They keep going on about introducing competition to the energy market but I don't see how giving and extra £40 to people who don't switch is going to improve the situation overall.

There needs to be real competition to bring down the prices.