We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Online payment with incorrect reference! Help!

Options
boo14
boo14 Posts: 1 Newbie
in Budgeting & bank accounts
Hi All,
I stupidly made an online payment to a store card today and put my name as the reference instead of the the store card account number. I am hoping to ring the bank in the morning and get this changed, or the store card provider. Has anyone else incountered this problem? Just wanted to know if it is easy to rectify as I am a bit stressed about it!
That will teach me to try and do too many things at once!:(

Comments

  • thatsean
    thatsean Posts: 992 Forumite
    Chances are that when it hits their account the computer wont be able to match it to an account as you didn't use the correct reference, thus forcing a human to look at it. I'd call the store card company and advise them.
  • opinions4u
    opinions4u Posts: 19,411 Forumite
    If you're close to the due date I'd send another payment to ensure you don't get any late fees.
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.7K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture