PPi claim against mortgage advisor?

Lady_strange

My partners ex wife passed a letter to him yesterday, from a ppi reclaims company, who have contacted them about ppi which was added to their mortgage.

The PPI was added by an Independence mortgage advisor who visited them at their then home. My partner wishes to reclaim the ppi, which they did not agree to, it was just added (probably for commission). Would we contact that company, or Northern Rock who the mortgage was with?

magpiecottage

How does the ambulance chaser know all about the supposed PPI and how it was set up.

Did the ex tell them about it (in which case why did she not discuss it with your other half BEFORE contacting an ambulance chaser)?

Has the ambulance chaser obtained personal details of them both without their permission (which is a breach of the Data Protection Act and therefore a crime)?

Or is the ambulance chaser lying and attempting to involve both borrowers in the lie in order to obtain redress (which could be fraud and could carry a custodial sentence)?

Post back when to us when you know.

dunstonh

My partners ex wife passed a letter to him yesterday, from a ppi reclaims company, who have contacted them about ppi which was added to their mortgage.

How does a claims company know if single premium MPPI was added to the mortgage? That sort of data is not in the public domain.

My partner wishes to reclaim the ppi, which they did not agree to, it was just added (probably for commission).

Assuming they do actually have single premium MPPI and its not just a typical try-it-on by a claims company, how does your partner not agree to it?

Single premium MPPI is wrong but it requires the mortgage to be higher than that being applied. e.g. if mortgage is £100k and single premium MPPI is £5k then you borrow £105k. The contract you sign covers that. The statements on the mortgage verify it. It stands out like a sore thumb and that even ignores the MPPI application completed.

Would we contact that company, or Northern Rock who the mortgage was with?

You contact the IFA as the complaint is against them. However, in case the claims company is trying to get you to make a fraudulent complaint, make sure there was actually have single premium MPPI. Otherwise the IFA may decide to take action against your partner to recover their costs for making a fraudulent complaint.

Lady_strange

I have heard of several people getting these letters, and going on to make a complaint, and being succesfull with it.

As they had the name of the mortgage company, and the financial advisor that they spoke too. I have no idea if my partners ex wife had approached them, we are waiting for her to get all the paper work out to see where we stand.

The only point of my question was to find out if we should complain to northern rock, or the ifa, not to be berated for an ambulance chaser sending out a letter.

[Deleted User]

Lady_strange wrote: »

The only point of my question was to find out if we should complain to northern rock, or the ifa, not to be berated for an ambulance chaser sending out a letter.

The two replies you received are from posters who are themselves IFA's. It shouldn't surprise you therefore that their primary focus was on the possibility that the reclaim company were encouraging a fraudulent complaint in order to drum up business for themselves. No one here will ever promote claim companies, I'm afraid, as they do very little and charge an awful lot for their "service".

Having said all that, if you truly believe you have been mis-sold, then complain yourself.

dunstonh

I have heard of several people getting these letters, and going on to make a complaint, and being succesfull with it.

Quite possible. Some ex staff of those firms have sold your personal data on to third parties. Or even worse, there are some firms that used to give mortgage advice but stopped and are now putting in complaints against others using the data they had on their own files (although the legal link between the two firms is broken).

Most ambulance chasers have no data.

The only point of my question was to find out if we should complain to northern rock, or the ifa, not to be berated for an ambulance chaser sending out a letter.

You complain to the IFA. The lender has no liability. However, if it is before regulation in 2005 you will find most IFAs dont have to consider your complaint as it is pre-regulation. Plus, it will obviously burn bridges with that firm (and possibly any other local firm they network with unless it is a genuine complaint).

If it is post 2005 and single premium then that is easy to find out as the mortgage would be £x,000s of pounds higher than originally borrowed. If its not higher than you borrowed to buy the house then single premium MPPI did not exist. So, putting in a complaint about something that didnt happen would be wrong.

magpiecottage

Moneyineptitude wrote: »

The two replies you received are from posters who are themselves IFA's.

Has my signature changed?

It shouldn't surprise you therefore that their primary focus was on the possibility that the reclaim company were encouraging a fraudulent complaint in order to drum up business for themselves.

Actually it could produce business for me.

No one here will ever promote claim companies, I'm afraid, as they do very little and charge an awful lot for their "service".

That is true - in fact they can incur expense for you if a complaint is fraudulent.

Having said all that, if you truly believe you have been mis-sold, then complain yourself.

I agree with that but the OP has given no grounds on which to base such a complaint.

[Deleted User]

magpiecottage wrote: »

Has my signature changed?

I was close enough and my point still stands!;)