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Natwest & RBS Planned Service Outages

stclair
stclair Posts: 6,854 Forumite
Part of the Furniture 1,000 Posts Name Dropper
in Budgeting & bank accounts
Planned Service Outages

To ensure we can continue to provide you with a reliable service, we are carrying out a service upgrade this weekend. This means our Online, Mobile and Telephone service will be unavailable during the early hours of the morning. Please see details below:
  • Saturday 24th March - Online, Mobile and Telephone banking will be unavailable between 01:50am until 07:00am
  • Sunday 25th March - Online, Mobile and Telephone banking will be unavailable between 01:50am until 05:30am
  • Our ATM systems should still be operating as normal
Im an ex employee RBS Group
However Any Opinion Given On MSE Is Strictly My Own

Comments

  • SnowTiger
    SnowTiger Posts: 4,461 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    stclair wrote: »
    Planned Service Outages

    To ensure we can continue to provide you with a reliable service, we are carrying out a service upgrade this weekend. This means our Online, Mobile and Telephone service will be unavailable during the early hours of the morning. Please see details below:
    • Saturday 24th March - Online, Mobile and Telephone banking will be unavailable between 01:50am until 07:00am
    • Sunday 25th March - Online, Mobile and Telephone banking will be unavailable between 01:50am until 05:30am
    • Our ATM systems should still be operating as normal

    Surprisingly, given Natwest's previous upgrade outages, things seemed to go smoothly last night. I was able to access my Natwest accounts from about 5am onwards. Interestingly, service via their Android app returned earlier than full online access. Presumably this is because it only offers limited access to accounts.

    I've noticed that overnight during the usual 2am-2.30am updating outage access via the Android app usually returns earlier too. :)
  • jen245
    jen245 Posts: 1,606 Forumite
    Tenth Anniversary 1,000 Posts Combo Breaker
    Agreed, I've been in and out about 3 times this morning paying various things, with no problems at all.
    Debt free and staying that way! :beer:
  • pmduk
    pmduk Posts: 10,683 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Have you noticed that the android app has been updated this week to allow transfers to existing payees.
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    Don't know why there would have been an outage last night but tonight's is for the clock change, and as they've been doing it in much the same way for many years now I'd expect it to be pretty much trouble free.
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