Estate agents mixup.

jaysb

EA's just want their money from you - regardless if your paying another EA because you didn't understand what you were doing.

If you haven't exchanged and you think you can get another buyer - then stop the sale. Give notice to the current EA's. Once notice period has elapsed then sort out another EA, market just with them - and then get a new buyer.

Whilst I sympathise - you have got yourself into a slight pickle on this one. Good luck !

eddddy

DVardysShadow wrote: »

2 fees are due. Have you exchanged contracts?

Assuning you have a joint agency agreement, I'm not sure I agree. I believe that commission is usually payable to the agent that introduces a purchaser. By definition, two agents cannot introduce the same purchaser. Sounds to me like Agent 2 was the introducer (who arranged the earlier viewing for the wife). So the purchaser may need to start dealing with agent 2 instead.

Agent 1 will be annoyed - but it's the purchaser's fault, not yours.

steve1980

If you have a joint sole agency agreement (ie whoever selss it get's the commission).

You should be paying agent 2 the commission as they introduced them to the property by way of the first viewing.

Ask each agent to confirm in writing the date that the couple viewed the property.