Letting agency STILL trying to inspect the wrong house!

newbutold

dizziblonde wrote: »

Anyway - the property inspector's back - demands I put my dogs out in the garden and is pulling the door back toward himself stopping me from opening it to talk to him properly.

At this point, I would of said, "ok give me a minute to put the dogs out".

Then I would of shut the front door & got on with my business, leaving him to a) realise his mistake or b) get fed up waiting & go.

dodger1

dodger1 wrote: »

You mention "we" in your post so I'm guessing you have a partner. If so and it's a "he", send him in person to the LA with a couple of friends on a Saturday, not to cause trouble but just take up space and chairs to discourage other people coming in to the agency. He then tells the LA they are not leaving until the problem is sorted and talk in a loud voice so that any customers can hear, just make sure they realise you mean business.

dizziblonde wrote: »

LOL - even more amusing when you realise my husband's 6 foot 7! (and wouldn't hurt a fly)

If it was an agency that actually respected their tenants' rights it would be better (they don't - over the years I rented from them I had them gaining access without notice a few times) - but I know the last incident he had at least been around into the back garden trying doors and doorlocks - because we were out, and the dogs are in the kitchen when we're out - so for him to have seen them he would have had to be trying his luck at the back door... which is the really horrible feeling - that this bloke is going to come round at random intervals (because the "we're going to do an inspection" letters DO go to the right address - we checked that one with the current tenants - who know there's this problem we're trying to get set right), and come right round the house trying all the doors to get in.

The one saving grace is that he's obviously terrified of dogs! (Granted ours would show you where the family silver is and help you pack it in a bag labelled "swag" for a gravy bone but still...)

Best bit is - the keys he was carrying - won't even fit the CORRECT house (I know what locks that house has on it from the time we rented it ourselves - and they're definitely completely the wrong type) so he ain't getting in to inspect anywhere at all!

I really wasn't joking. I do actually believe that a sit down visit with the agency boss is more likely to work.

DVardysShadow

I think that you should not take this seriously for one moment.

What you should do is think hard for half a day about all the repair jobs which need doing around the house and write a blistering letter to the agent demanding that they are all fixed within 14 days, otherwise you will not pay a penny in rent from this day forth. And don't forget to tell them that you don't care if they send a Section 21 notice, you'll see them in court.

DVardysShadow

princeofpounds wrote: »

It's not harrassment. It's combination of an administrative mistake, laziness and rudeness.

Personally, I would write to the agency to demand a written apology, not only for their *repeated* mistake, but also for the rude attitude of their inspector. Point out that establishing a bad reputation will not help their business in the area.

After they have been told not to, at a certain point, it becomes harassment. It causes alarm and distress.

princeofpounds

After they have been told not to, at a certain point, it becomes harassment. It causes alarm and distress.

I meant it's not yet reached harrassment in the legal sense. The bar is a bit higher than two snotty visits. Not that they aren't harrassing.

What you should do is think hard for half a day about all the repair jobs which need doing around the house and write a blistering letter to the agent demanding that they are all fixed within 14 days, otherwise you will not pay a penny in rent from this day forth. And don't forget to tell them that you don't care if they send a Section 21 notice, you'll see them in court.

Found that very funny

dodger1

DVardysShadow wrote: »

I think that you should not take this seriously for one moment.

What you should do is think hard for half a day about all the repair jobs which need doing around the house and write a blistering letter to the agent demanding that they are all fixed within 14 days, otherwise you will not pay a penny in rent from this day forth. And don't forget to tell them that you don't care if they send a Section 21 notice, you'll see them in court.

Brilliant, wish I'd thought that one up.

DVardysShadow

princeofpounds wrote: »

I meant it's not yet reached harrassment in the legal sense. The bar is a bit higher than two snotty visits. Not that they aren't harrassing.

The bar is knowing that the conduct may cause distress and doing it on more than 2 occasions. If they were told after the first time, then they agent knows it is likely to cause distress, it has happened again, so it only needs to occur once more.