We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
I cleared my balances but tiny acorns grew

verbascum
Posts: 3 Newbie
in Credit cards
I cleared the balances on all my credit cards and went abroad for a while. I kept them for future use. Unknown to me, Barclaycard decided that I still owed £5 so imposed compound charges and interest, drastically cut the limit and finally closed it, claiming I owed almost £50. That's when I noticed, so I protested. "Customer Payments Solutions Department" offered to cut this by about half. A week later I phoned again, was told that there was no such department, that I had in fact cleared the balance, and "refunded" the almost £50. But also she said that I could no longer use the card as the account had been closed. I was not offered a reference number to prove this offer, although the lady gave me her name.
Has anyone else had a similar experience?
Are they admitting they made a mistake, or getting rid of a troublemaker? If the former, why have they closed my account?
I'm happy to be cleared, but they seem to be having it both ways!
0
Comments
-
A smile enriches those who receive without making poorer those who giveor "It costs nowt to be nice"0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 351.8K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.7K Work, Benefits & Business
- 600.2K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards