Virgin Media Telephone Contracts

KAYLEE_3

I am with Virgin Media, ive got the telephone (M), broadbrand (M) & tv (M). Ive asked them can i get rid of the phone as i dont use it, they said no beacuse it is a 12 month contract but ive read the terms and conditions and the contract i signed it says nothing of a 12 month contract.

Can anyone help?

Thanks

utilitybroker

Welcome.

The minimum term for all their products either individually bought or in a package is 12 months.Their T&C are very clear

"Bundles – 2 for £20, 3 for £30, 4 for £40
Available to new customers or existing customers taking an additional service (subject to status and credit checks). You must take all services included in this package for at least 12 months. If you change any part of this package, standard prices apply. Not to be used in conjunction with any other offer."

http://allyours.virginmedia.com/html/legal/oncable/productterms.html

You are allowed to remove part of a package but only after its minimum term is up,and if you do standard prices then apply.

Its possible to reduce the cost of your chargeable cable calls whilst you have to keep the line,by using http://www.18185.co.uk/mobilerates.php

diamonds

yep 12 months from installation of your first services, excluding additional add ons in first 12 months