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Amazon...... ghd's broken!! NOT "market place"

yimmie
yimmie Posts: 56 Forumite
edited 21 March 2012 at 11:12PM in Praise, vent & warnings
I ordered my sister a pair of straightners to be delivered to our mum's house on dec 9th for x-mas.
a couple of weeks ago they stopped working
we have tried to check if they are real and GHD website just says there's a problem "registering" them and to contact them.
I could understand this if we had purchased them indirectly on amazon, but they were from amazon!! they are the mark 4 ones that were really cheap before x-mas...
:mad: and..... to top it off i can't work out how to contact amazon regarding this.... can anyone help?? thankss!

Comments

  • banger9365
    banger9365 Posts: 1,702 Forumite
    Part of the Furniture Combo Breaker
    edited 22 March 2012 at 2:09AM
    go to your account ,login ,your order's ,find the order for the GHD's and you will have actions in a button ,click it and it give you some options ,try return

    or login to your account and it the top- right near account ,you have help click it and now on the right hand side you have contact us, click it
    the you will see choose a different order in a button click it and find the GHD order
    2 pick what you want to talk about in the next box down return refund may be
    3 click email or call(they ring you),or chat (online chat)

    i have found chat is better than call and email
    there or their,one day i might us the right one ,until then tuff

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