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Account hacked (I believe)

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Comments

  • Plxply
    Plxply Posts: 594 Forumite
    Mr_MD wrote: »
    I have done some searching and have found that Global Payments was compromised on the 2nd April with 1.5million card details stolen.

    That compromise only affected American merchants so unless you were purchasing off websites based in America it's highly unlikely your data was included.
    Mr_MD wrote: »
    maybe it should start with the credit card companies being more proactive instead of reactive

    Credit card companies hate fraud, not only does it stop people using cards as they're worried about it but they're the ones who pay out when fraud occurs.
  • Mr_MD
    Mr_MD Posts: 19 Forumite
    Hate to say so but they got hold of my 3 digit code. I haven't entered in on any system for some time and never on a unsecure PC. Global Payments operate in the UK as well with HSBC and that the 1.5m cards stolen was a conservative figure, it could be upwards of 10m, why else would visa drop them like a very hot stone! Plus they managed to get the 3 digit codes for those stolen cards.

    I may have stated before that the card is used for specific purchases so the list of possibilities will only be a couple of dozen

    My issue with with being proactive is that instead of charging extortionate rates on credit cards which fraud has a partial responsibility, apart from their corporate greed for profits, maybe they should lobby harder for stricter legislation surrounding attempted fraud and internet data and protection in which the ICO hands are tied in huge areas. On top of that maybe they need to look at retailers who become regular targets by the fraudsters using stolen cards and details along with their security measures to avert fraudulent sales from going through. After all the system as it stands is to investigate after the horse has rustled from the stables
  • pmduk
    pmduk Posts: 10,683 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    [QUOTE=Mr_MD;52502109maybe_it_should_start_with_the_credit_card_companies_being_more_proactive_instead_of_reactive[/QUOTE]

    Haven't you read the complaints on here when companies are proactive with stopping suspicious transactions?
  • Mr_MD
    Mr_MD Posts: 19 Forumite
    edited 17 April 2012 at 1:58PM
    pmduk wrote: »
    Haven't you read the complaints on here when companies are proactive with stopping suspicious transactions?

    I have had incidents in the past when transactions have been turned down due security issues. I spend a lot of time abroad and this happened when I had made 2 purchases in the same shop within 15mins of each other. However, they were sorted out on the spot because the company had my mobile number and called straight away. I asked to call back as I never gave out details to cold calls, this was done and cleared up in less than 10mins.

    These type of interventions by the credit card company stopped around 2 years ago and could be another reason why fraud is on the rise. It's a good job they sent me an email on this occasion. I'd rather be turned down than it be a fraudulent transaction for £1500 by someone else. I have a back up card so they were only minor inconveniences that I can live with rather than a major ones I can do without.
  • jamesd
    jamesd Posts: 26,103 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If using Windows, try the Microsoft Safety Scanner. Among other things it does check for script-based attacks.
  • Mr_MD
    Mr_MD Posts: 19 Forumite
    my system has been deep/boot scanned with Avast, Norton, Spybot Search and Destroy as well as Microsoft Security. All have come up clear.

    It is abundantly clear that many companies are subject to hacking and data theft by external or internal routes. It is also possible that the servers could be compromised with MITB type attacks installed by insiders.
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