Why can't I transfer anything to my ipod anymore?

jenniewb

I have an ipod (touch: 4) I had to swap it over in the apple store about a month ago when the initial version was faulty. The ipod I have as a replacement seems to otherwise be fine.

I can't though transfer any music to I tunes! I'm not sure if its the new ipod or any new software, I have spybot and windows essentials as protection.

I can get CDs to load to itunes straight away but if I want to search for anything else I can't as I get an error message which reads the place I have searched in (eg documents/music/...etc) and then says "access denied".

Why is access denied? Its MY computer and I am the only one who uses it! I don't know how to fix this- can anyone help?

Thanks for reading.

danthemoneysavingman

did you de-authorise your old ipod? you may need to do this. option in itunes menus

hth!

jenniewb

Just posting incase anyone else has any advice. I've deauthorised all the past ipods (was something I did as soon as I got the replacement models). I still keep getting the same problem: whenever I try to get anything transfered over from my computer to my itunes account it tells me the access is denied.

I never used to have this problem so not sure why its happening now! I've only used itunes on my computer and ipod and only have one of each, when I had the current ipod replaced for a new refurbished model the itunes account has been refusing to transfer music from the desktop.