11+ Elite Coupon-Crazy Glitching Mega-Bargainhunters

lookinforabargain

nahteb20 wrote: »

ring ho if i were you as t's policy is 1 coupon per item so if you buy 8 you can use 8 coupons!

That's not quite true as some have a limit such as one per transaction.

For this particular coupon then it's fine, you should have been able to use all 8 as it's one per item purchased as stated on the coupon.

But there are some others, usually Safe Coupons, which sometimes have T&C's attached to them, such as only one per person or one per transaction. It's not very often that a SA pays much notice to these, but if you did happen to get an eagle eyed SA that spots this then you would only be able to use the one.

Not having a go at you or anything nahteb20 But you do have to watch with some of them, I learned that the hard way in the past

lookinforabargain

celebrate wrote: »

sorry i'm full of questions tonight:D but can i ask is it ok to use disposable yopmail (thanks again neosi;)) for tesco pricecheck???

It is indeed, it works a treat ;)

nahteb20

lookinforabargain wrote: »

That's not quite true as some have a limit such as one per transaction.

For this particular coupon then it's fine, you should have been able to use all 8 as it's one per item purchased as stated on the coupon.

But there are some others, usually Safe Coupons, which sometimes have T&C's attached to them, such as only one per person or one per transaction. It's not very often that a SA pays much notice to these, but if you did happen to get an eagle eyed SA that spots this then you would only be able to use the one.

Not having a go at you or anything nahteb20 But you do have to watch with some of them, I learned that the hard way in the past

No you are quite right i was only thinking of these coupons not general one per item or transaction.

What i should have said is if the coupon says 1 per item then if you buy 8 then you can use 8 coupons

tricia89

evening everyone

finally heard back from tesco after waiting five days..

Dear Letricia

Thank you for your email. My name is Claire and I'm a Customer Service Manager.

Firstly, I would like to apologise for the delay in my response.

I'm sorry to learn of the problems you have received with Tesco Value Nappies and I hope your son is feeling much better. I can imagine how disappointed you must have been. I would feel the same if this happened to my son, so I'm sorry we have let you down.

May I take this opportunity to reassure you that we would never knowingly sell a product which we believe to be defective or of a poor quality. We have close partnerships with our suppliers; we put rigorous controls in place to ensure all of our products are of the highest quality possible.

For us to investigate this further, could you please return the product and the packaging with your receipt, to your local store on your next shopping trip, where the staff will arrange a refund for you and complete a Customer Complaint form on your behalf.

If there is anything else I can do for you now or in the future, please do not hesitate to contact me.
Kind regards

Claire Jenkins
Tesco Customer Service

what a patronising woman!!!
so annoying, i dont even have the receipt anymore and i threw the rest of the pack out like the next day so have nothing.
not really worth writing out an email in first place lol really wanna send her one back telling her to do one lol

hope everyone is ok

emmlouie

tricia89 wrote: »

evening everyone

finally heard back from tesco after waiting five days..

Dear Letricia

Thank you for your email. My name is Claire and I'm a Customer Service Manager.

Firstly, I would like to apologise for the delay in my response.

I'm sorry to learn of the problems you have received with Tesco Value Nappies and I hope your son is feeling much better. I can imagine how disappointed you must have been. I would feel the same if this happened to my son, so I'm sorry we have let you down.

May I take this opportunity to reassure you that we would never knowingly sell a product which we believe to be defective or of a poor quality. We have close partnerships with our suppliers; we put rigorous controls in place to ensure all of our products are of the highest quality possible.

For us to investigate this further, could you please return the product and the packaging with your receipt, to your local store on your next shopping trip, where the staff will arrange a refund for you and complete a Customer Complaint form on your behalf.

If there is anything else I can do for you now or in the future, please do not hesitate to contact me.
Kind regards

Claire Jenkins
Tesco Customer Service

what a patronising woman!!!
so annoying, i dont even have the receipt anymore and i threw the rest of the pack out like the next day so have nothing.
not really worth writing out an email in first place lol really wanna send her one back telling her to do one lol

hope everyone is ok

this sounds like a standard response, contact them back telling them you no longer have the receipt or the nappies. I did this with a genuine complaint about their donuts and they sent me a £5 giftcard

SpiralingDown

Snap-ant wrote: »

:dance::dance: Spiralling Up so very very happy you have your Home Sweet Home at last - roll on the 12th :heartpuls

Thanks Snap-ant, we can't wait.
I've been sorting the stuff out in my Mum's most of the evening and got loads for the charity shop so will leave that in tomorrow then sort more out and probably take most of that there too!
I've been doing my Mum's head in while sorting the stuff out cause she just wanted to put everything into the bin but I'd like someone else to make use of the things suitable for a new home, the tat was thrown into the bin and I managed to half fill that :eek: I must admit that most of the things thrown out were my Mum's and most of DSes stuff is going to the charity shop but at least it will help a good cause.

Looby123

tricia89 wrote: »

evening everyone

finally heard back from tesco after waiting five days..

Dear Letricia

Thank you for your email. My name is Claire and I'm a Customer Service Manager.

Firstly, I would like to apologise for the delay in my response.

I'm sorry to learn of the problems you have received with Tesco Value Nappies and I hope your son is feeling much better. I can imagine how disappointed you must have been. I would feel the same if this happened to my son, so I'm sorry we have let you down.

May I take this opportunity to reassure you that we would never knowingly sell a product which we believe to be defective or of a poor quality. We have close partnerships with our suppliers; we put rigorous controls in place to ensure all of our products are of the highest quality possible.

For us to investigate this further, could you please return the product and the packaging with your receipt, to your local store on your next shopping trip, where the staff will arrange a refund for you and complete a Customer Complaint form on your behalf.

If there is anything else I can do for you now or in the future, please do not hesitate to contact me.
Kind regards

Claire Jenkins
Tesco Customer Service

what a patronising woman!!!
so annoying, i dont even have the receipt anymore and i threw the rest of the pack out like the next day so have nothing.
not really worth writing out an email in first place lol really wanna send her one back telling her to do one lol

hope everyone is ok

email them back hun, stating that you havent kept the receipt and due to the shoddy quality of the nappy you threw them away. Tell them you are not happy with the level of service you have received and would like an alternative compensation method as you cannot get a refund in store. Tell them you would like a reply within 3 working days this time.

If you dont get the response you want after that, then up to you - you can take it further up the food chain...or leave it and put it down to bad experience!

good luck!!

I emailed pampers when my DD1 was born stating i was unhappy with them as the sticky tab had snapped off 2 of them - they asked me to send them in - couldnt as they'd been chucked out..asked me for a code of one of the nappies...then post me a lot of money off vouchers!

OldBear

Bookworm63 wrote: »

Sorry OldBear It was a great tip and I was very grateful as I couldn't figure out how to do it the other way

I've added it now

Thanks, Bookworm. I was only kidding, hun; I wasn't that hurt really (he fibbed )

I'll go and have a look at the other links - I didn't know I would have to redo them

Ah, the perils of being the "Brand New Elite 11+ Thread" girlie. :D
I think you did a great job, thanks.

1+1=4 wrote: »

hi
thanks for the new thread bookworm.
can anyone help with my pdf wrights coupon i got 4 on a page, but they would not scan i used them at tesco anyone else had this problem.

Hi, 1+1,

Problem not with the coupons. My T's couldn't scan them either; nor would the till accept the b/code no. (not on my local Extra's system). SA was quite happy to put the coupons through as 'non-store coupons' or something like that. She was also happy for the tip about the coupon in the first place. hth

OB

Edit: Just noticed some peeps getting their stores to accept the b/code number okay. Not had a problem with printing multiples before so do hope it's the coupons, or I look a right twit.

purdita

4 x Tins Heinz soup £1.50

Just spotted on HUKD.... thanks to OP Brilly

Certain b/c's scanning half price at £1.50 instead of £2.99

http://www.hotukdeals.com/deals/heinz-cream-tomato-soup-4-x-400g-1-50-tesco-instore-1172369

Tomato soup - 5000157062758

chicken soup - 5000157065032

Also vegetable soup but no b/c supplied

missy.moo_3

tricia89 wrote: »

evening everyone

finally heard back from tesco after waiting five days..

Dear Letricia

Thank you for your email. My name is Claire and I'm a Customer Service Manager.

Firstly, I would like to apologise for the delay in my response.

I'm sorry to learn of the problems you have received with Tesco Value Nappies and I hope your son is feeling much better. I can imagine how disappointed you must have been. I would feel the same if this happened to my son, so I'm sorry we have let you down.

May I take this opportunity to reassure you that we would never knowingly sell a product which we believe to be defective or of a poor quality. We have close partnerships with our suppliers; we put rigorous controls in place to ensure all of our products are of the highest quality possible.

For us to investigate this further, could you please return the product and the packaging with your receipt, to your local store on your next shopping trip, where the staff will arrange a refund for you and complete a Customer Complaint form on your behalf.

If there is anything else I can do for you now or in the future, please do not hesitate to contact me.
Kind regards

Claire Jenkins
Tesco Customer Service

what a patronising woman!!!
so annoying, i dont even have the receipt anymore and i threw the rest of the pack out like the next day so have nothing.
not really worth writing out an email in first place lol really wanna send her one back telling her to do one lol

hope everyone is ok

Due to the time it has taken for their response, I think they'll accept that you don't still have the nappies or receipt. Explain that you've thrown them out because in your opinion they were 'rubbish'. I usually get sarcastic with responses like this email you've just had, (and it usually works!). Failing that, phone HO. Explain that there's no way you could find your receipt etc (Or that you've already stapled it to a jtd voucher and they've had it back! )
At the end of the day, your LO had a rash because of their product! I wouldn't let it go. 'Fit for purpose' springs to mind.
If they'd got back to you straight away, you'd have what they were asking for.