We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Small Claims Court Viable?

2456

Comments

  • Crazy_Jamie
    Crazy_Jamie Posts: 2,246 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    arcon5 wrote:
    Although i'm betting if you filed a PayPal claim they would conclude you are to return the item for a refund
    Payment was sent via PayPal Gift, so he wouldn't be able to make a claim.
    "MIND IF I USE YOUR PHONE? IF WORD GETS OUT THAT
    I'M MISSING FIVE HUNDRED GIRLS WILL KILL THEMSELVES."
  • soolin
    soolin Posts: 74,407 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Keplar wrote: »
    hi hintza your feedback is appreciated. I'm still no closing if knowing that I am covered in the sales of goods act as it was publicly advertised however the deal was arrange via private message and payment was a paypal gift and I didn't say what the gift was for on the paypal message.

    I think sending someone a gift and then going to court to argue it was payment for a named item may well weaken your case.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • mattyprice4004
    mattyprice4004 Posts: 7,492 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    All the information you need is in the answers given, no one can give you a percentage chance of the case going through in your favour or not.

    I sell motherboards on a daily basis, and I'm going to say you have no case if it does work.

    What exactly, EXACTLY is the fault, in detail?
  • Keplar
    Keplar Posts: 20 Forumite
    Its a 1155 socket motherboard for intel processors. Basically, one of the pins in the socket is bent. There are hundreds of these pins, however they cant be seen once processor is present and, its very unlikely that if the seller didnt do this damage himself that any-more else could have spotted it, without going close and taking a picture.

    I would show a pic but I am unable to as new member.
  • ThumbRemote
    ThumbRemote Posts: 4,740 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I disagree with the above comments. I think you would almost certainly win a small claims court case; not under the sale of goods act but under contract law.

    You paid for something in perfect condition. It is not in that condition. The other party has breached the contract and you are entitled to a full refund.

    However, as others have suggested, it may be more money and effort to do this than it's worth. Can you get a pinout of the processor and see what that pin is used for? It might help find out what it will affect.
  • Keplar
    Keplar Posts: 20 Forumite
    Ok is it still a contract even if its done privately i.e personal transaction? Secondly the term perfect is subjective is it not? especially regarding a used product, so would this go against me? I must also ask, does the seller have a legal right to ask for the motherboard to be returned prior to giving a refund, as he has offered this on multiple occassions? If so could someone link to me this piece of legislation and are there any exceptions?
  • ThumbRemote
    ThumbRemote Posts: 4,740 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Keplar wrote: »
    Ok is it still a contract even if its done privately i.e personal transaction? Secondly the term perfect is subjective is it not? especially regarding a used product, so would this go against me??

    It's still a contract in a personal transaction. Irrespective of how you define 'perfect', the board is clearly imperfect due to the fault mentioned.
    Keplar wrote: »
    I must also ask, does the seller have a legal right to ask for the motherboard to be returned prior to giving a refund, as he has offered this on multiple occassions? If so could someone link to me this piece of legislation and are there any exceptions?

    You mean they have offered a refund, and you've refused? Why? What on earth would you consider court action for if they've already offered a refund?

    Send it back to them, recorded delivery, and take the refund.
  • Hintza
    Hintza Posts: 19,420 Forumite
    10,000 Posts Combo Breaker
    Keplar wrote: »
    I must also ask, does the seller have a legal right to ask for the motherboard to be returned prior to giving a refund, as he has offered this on multiple occassions? If so could someone link to me this piece of legislation and are there any exceptions?

    This just gets worse!

    Of course you need to send it back for any refund otherwise you could just keep the money and the motherboard.

    It sounds as if the seller is falling over himself to be helpful and you continue to talk about small claims court.

    If you want your money back just send it back to him.

    Why are you trying to make this more difficult than you have to?
  • fred7777
    fred7777 Posts: 677 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Keplar wrote: »
    Ok is it still a contract even if its done privately i.e personal transaction?
    Yes
    Keplar wrote: »
    Secondly the term perfect is subjective is it not?
    Yes
    Keplar wrote: »
    especially regarding a used product, so would this go against me?
    Yes. Many people would expect slight differences between new and perfect-used. In this case the item works, it has a bent pin on the socket but this doesn't stop it from working and won't in the future unless processors are repeatedly inserted and removed (which the socket isn't designed for anyway).
    Keplar wrote: »
    I must also ask, does the seller have a legal right to ask for the motherboard to be returned prior to giving a refund, as he has offered this on multiple occassions?
    Yes

    Based on what you have said here it appears the seller sold a perfectly good working motherboard, you are rejecting it due to a perceived fault which doesn't affect operation and the seller has already offered a refund.

    Now I must ask, what outcome would you want from a small claims court?
  • ThumbRemote
    ThumbRemote Posts: 4,740 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    fred7777 wrote: »
    Yes. Many people would expect slight differences between new and perfect-used. In this case the item works, it has a bent pin on the socket but this doesn't stop it from working and won't in the future unless processors are repeatedly inserted and removed (which the socket isn't designed for anyway).

    There is a difference between a minor, cosmetic issue and a bent pin on a piece of computer equipment. You don't know what that pin does; it might be unimportant but equally it might cause significant issues down the line.

    If you bought a car described as 'perfect', and it had a substantial dent in the door, you'd want it sorting. The dent may not affect the ability to drive the car, but quite simply you haven't got what you ordered and paid for. It is no different here.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352K Banking & Borrowing
  • 253.5K Reduce Debt & Boost Income
  • 454.2K Spending & Discounts
  • 245K Work, Benefits & Business
  • 600.6K Mortgages, Homes & Bills
  • 177.4K Life & Family
  • 258.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.