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Turn Into Cash total rip off

MSEUser2012
Posts: 5 Forumite
I don't know how many of you fell for this one but my partner and I are sorry we did. We had loads and loads of CDs gathering dust, saw the ads for TIC and spent hours logging them into their system, packing them up and arranging pick up from THEIR couriers, then waited for our cheque. And waited. And we are still waiting.
They have ignored my emails and the only phone number I had for them has a full inbox for voicemail. No other way to contact these clowns as the contact phone numbers have conveniently been taken off their site.
Today I found a review on a website called Phones Review which had an article about TIC on 24/11/11. All the comments at the bottom mirror my experiences (I would post the link but as a newbie, am not allowed!)
Am really p**d off as we needed that cash - I wish I'd done it the long slog way and gone through eBay, at least I wouldn't feel so ripped off
Anyone had any good experiences with these guys????
They have ignored my emails and the only phone number I had for them has a full inbox for voicemail. No other way to contact these clowns as the contact phone numbers have conveniently been taken off their site.
Today I found a review on a website called Phones Review which had an article about TIC on 24/11/11. All the comments at the bottom mirror my experiences (I would post the link but as a newbie, am not allowed!)
Am really p**d off as we needed that cash - I wish I'd done it the long slog way and gone through eBay, at least I wouldn't feel so ripped off

Anyone had any good experiences with these guys????
0
Comments
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Start legal proceedings against them to get your money back.
Main thread - https://forums.moneysavingexpert.com/discussion/35891110 -
also report to trading standards- they may be doing the same to many others!
I dont hold out much hope though- there's a twitter a/c which hasnt been used since November 2011..
companies house shows only setup in April last year too..?
http://wck2.companieshouse.gov.uk/ba47cbf4fc9eeec230234dc0633369b7/compdetails
from the TIC site- Contact Us..
Postal Address
Turn Into Cash Ltd
Unit 4
Catford Road
Manchester
M23 9LR
Company Number: 7612697
https://www.turnintocash.com
If you have a question about using turnintocash.com to sell your old CDs, DVDs and games please email us. We aim to answer all emails within 1 working day. Please remember to quote your daytime telephone number and trade in number (where applicable) in all correspondence
support@turnintocash.comLong time away from MSE, been dealing real life stuff..
Sometimes seen lurking on the compers forum :-)0 -
See also this thread here
https://forums.moneysavingexpert.com/discussion/3589111
and this recent MSE article
http://www.moneysavingexpert.com/news/shopping/2012/03/turnintocashcom-customers-must-wait-weeks-for-their-cash
There is, apparently, a backlog.0 -
i dont know why you thought this service would be better value than ebaying your stuff, thry probably do just that themselves. cut out the middleman and make more money0
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Thanks for posting the mobile number, He has now blocked calls but from reading this thread I now know to take out a small claims!!Google King0
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Should have used Music Magpie, they're at least genuine even if they don't offer great pricesWe have removed your signature - please contact the forum team if you are not sure why - Forum Team0
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Thanks, I was reading the other thread and didn't realise how many people were waiting and waiting for their cheques too so I feel marginally better. I've applied for small claims and will report back to let you know the outcome.
Oh and as always, suggestions of what I SHOULD have done are of the utmost help in pointing out with hindsight clarity what options I might have had a few months ago! Thanks for the constructive assistance!0 -
I sent my parcel back to them before Christmas 2011 and still haven't received my cheque! Emailed them a few times and was told that there was a backlog and that they were in the process of boooking it in 'that week'. That was dated 19 March and have heard nothing from them since. Have now threatened them with taking it further to see if that helps move things along!0
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Me too, they have had my items since Jan 2012, it's becoming a joke now!
To be fair they do reply to my emails, but the last on i sent i asked them to return my items as i am getting fed up now, and they said they cannot return them, so i will be following your thread above and sorting out proceedings against them to get my items or my money!!0 -
I too have been waiting for my cheque from January and they keep apologising for the backlog again and again,what are trading standards doing about it,so many people have complained but they are still trading and not paying people their cheques,it's disgraceful,quite a few of us are going to their premises this week to try and get our money.0
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