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Plasma TV problem/help needed

Hi,

About a year ago I brought a Panasonic Plasma television, had no problems at all until about 3 months ago when the television started buzzing, especially when watching bright images, so a couple of engineers came out to look at it, they replaced a couple of parts but the buzzing still persisted.

So Comet have taken the television about 3 weeks ago for a soak test. They have contacted me today to say that they can hear a buzzing but it is within manufacturing specifications. I am not happy with this as I can hear the buzzing when I am watching tv and for a tv that I paid £700 for, I don't think that is right.

Is there anything I can do? The tv has an extended 5 year warranty, if they decided to replace it the warranty would end (another bone of contention), all I want is my tv back with no buzzing.

Can anybody help me please?

Comments

  • grizzly1911
    grizzly1911 Posts: 9,965 Forumite
    harrpau7 wrote: »
    Hi,



    Is there anything I can do? The tv has an extended 5 year warranty, if they decided to replace it the warranty would end (another bone of contention), all I want is my tv back with no buzzing.

    Can anybody help me please?


    Was it the Panasonic warranty they were giving away or a Comet religious one?
    "If you act like an illiterate man, your learning will never stop... Being uneducated, you have no fear of the future.".....

    "big business is parasitic, like a mosquito, whereas I prefer the lighter touch, like that of a butterfly. "A butterfly can suck honey from the flower without damaging it," "Arunachalam Muruganantham
  • harrpau7
    harrpau7 Posts: 128 Forumite
    Was it the Panasonic warranty they were giving away or a Comet religious one?

    The extended warranty is a 5 year Comet Extra Care one, cost a total of £169.
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