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Advice please, they're demanding I pay them...

wobblywizard
Posts: 108 Forumite
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2011 Wins: Recipe book
Big thanks to all comp posters x
Big thanks to all comp posters x
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Comments
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I'm sorry to hear you are in a pickle, but they are quite within their rights to refuse to admit her when you owe them money - DRO or otherwise.
They are a business, and they can't afford to lose any more money. As a non-payer, you are a high risk to them and they've declined to take that risk.
Likewise, why should they help you out with the forms when you haven't paid them what you owe them?I am employed as a manager in a financial services institution. My views are entirely my own.0 -
Have you actually asked them to sign the childcare forms yet? - they may well agree to with it being an official form.
If they won't then have you got other proof of how much you paid to them for your daughter's childcare this term? Invoices and proof of payment or something similar?
I'd phone student finance and ask what you should do in this situation. They may say to send in the form with your proof and then they may be able to contact her direct for confirmation.A smile enriches those who receive without making poorer those who giveor "It costs nowt to be nice"0 -
While the nursery are perfectly within their rights to refuse their service to you taking into accoutn your past poor payment history, a DRO is lke bankruptcy in that once you have been discharged, the debt is gone. They can't start chasing you for the debt after the DRO has been completed (presuming it has been completed) so they can jog on on that score.0
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If you are not using the nursery why should they sign your form?This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0
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