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computer restarting stop screen

My computer is driving me mad!!!!!!!!!

I think I have a problem a device driver, but have know idea which one or how to fix it. The computer fairly frequently restarts despite having auto restart un checked. When it restarts I get presented with the blue screen of death and informed that I may have a dodgy device driver and that the stop screen was to protect windows? I have had this problem any advice in simple terms what to do please.

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  • Browntoa
    Browntoa Posts: 49,620 Forumite
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    which version of Windows ??

    in XP you can go back to earlier drivers by going into Device Manager
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  • rooster
    rooster Posts: 98 Forumite
    I am using xp home. I did try to do a system restore but it won,t do it. How would I use the device manager to go to earlier drivers and which ones. I know that is probibly a stupid question but I am fairly clueless.
  • Browntoa
    Browntoa Posts: 49,620 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/devmgr_overview.mspx?mfr=true

    To update or change a device driver


    1.Open Device Manager
    2.Double-click the type of device you want to update or change.
    3.Right-click the specific device driver you want to update or change, and then click Rollback Driver to roll back to an earlier driver


    Note

    • To open Device Manager, click Start, and then click Control Panel. Click Performance and Maintenance, and then click System. On the Hardware tab, click Device Manager.

    • You must be logged on as an administrator or a member of the Administrators group in order to complete this procedure. If your computer is connected to a network, network policy settings may also prevent you from completing this procedure.
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  • rooster
    rooster Posts: 98 Forumite
    trouble is which driver do I need to update or change as I do not know which one is the problem
  • Browntoa
    Browntoa Posts: 49,620 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I would try the graphics first, reboot and see if it cures it, then the sound card ones....
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  • If possible make a note of the first few lines next time you get a blue screen of death, and post them here. It can contain useful info that points to the source of the problem.

    For example, the following is a common example seen under XP, with troubleshooting steps from MS: http://support.microsoft.com/?kbid=314063&sd=RMVP
  • Its also usually one of the last drivers you installed
    Always looking for a bargain and to help
  • thanks for all the replies. timeread is there any way I can search for error code that came up? so I could post it
  • Does you system reboot at random times or always during booting?
  • rooster
    rooster Posts: 98 Forumite
    completely random times
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