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Post Office credit card & cashback, grr
littlewren
Posts: 1,995 Forumite
I wanted to transfer a small balance over to a new card which had reached the end of its 0% offer, & seeing that if I applied for a Post Office credit card through Top Cashback I would receive £45 I thought I would go with them.
I applied online and was told that they were unable to tell me whether or not I had been accepted at that time & would let me know by post within 5 days.
I went back to Top Cashback & noticed that the Post Office would only give cashback if you were accepted online at the time of applying!
As this was the only reason I was going for the Post Office card, I phoned them half an hour later & told them I wanted to cancel my application - not giving my reason as being the cashback. The man who answered the phone told me he could cancel it there and then and put me on hold for ages. He finally came back and said it'd been cancelled.
I've just had a call, 2 days later, from the same man who said that they were unable to cancel my card when I asked them to as I had been accepted when I applied online & a card & pin number had been sent out to me! I told him that I presumed when I saw that it said they would let me know, that I had been unsuccessful. He said he would now cancel it for me & I was to destroy the card & pin number.
I am very quietly fuming. I have missed out on the cashback because of this. Is this the Post Office's way of getting out of paying cashback? :mad:
I applied online and was told that they were unable to tell me whether or not I had been accepted at that time & would let me know by post within 5 days.
I went back to Top Cashback & noticed that the Post Office would only give cashback if you were accepted online at the time of applying!
As this was the only reason I was going for the Post Office card, I phoned them half an hour later & told them I wanted to cancel my application - not giving my reason as being the cashback. The man who answered the phone told me he could cancel it there and then and put me on hold for ages. He finally came back and said it'd been cancelled.
I've just had a call, 2 days later, from the same man who said that they were unable to cancel my card when I asked them to as I had been accepted when I applied online & a card & pin number had been sent out to me! I told him that I presumed when I saw that it said they would let me know, that I had been unsuccessful. He said he would now cancel it for me & I was to destroy the card & pin number.
I am very quietly fuming. I have missed out on the cashback because of this. Is this the Post Office's way of getting out of paying cashback? :mad:
Money, money, money, must be funny, in the rich man's World!
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Comments
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I'd keep an eye on TopCashback to see if the cashback shows up in spite of the card being cancelled."It will take, five, 10, 15 years to get back to where we need to be. But it's no longer the individual banks that are in the wrong, it's the banking industry as a whole." - Steven Cooper, head of personal and business banking at Barclays, talking to Martin Lewis0
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littlewren wrote: »Is this the Post Office's way of getting out of paying cashback? :mad:
Maybe it is, maybe it isn't. Wouldn't put it past them!
One thing's for sure, you will never know either way!You're spelling is effecting me so much. Im trying not to be phased by it but your all making me loose my mind on mass!! My head is loosing it's hair. I'm going to take myself off the electoral role like I should of done ages ago and move to the Caribean. I already brought my plane ticket, all be it a refundable 1.0 -
I'm not sure anyone gets an approval right away with the Post Office card, I certainly got the same response as you when I applied, and mine was approved too. I got the cashback okay from Topcashback.
I had a surprise when doing the balance transfer as they wouldn't do it as the other card wasn't in my name, but paid the money into my current account for the same fee instead.;)0
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