Employed, Self Employed, Commission Only?

Hurtle

I am looking for some advice as to whether I can claim PPI back.
I have had DSAR replies from Lloyds and MBNA and in both cases the credit card application was a form I filled in in reply to a mailing they sent me.

Also in both cases I, it seems, ticked the box asking for PPI.

My query is this... At the time I was working for a company and was employed on PAYE, but I was paid on commission only.
So, no work, no pay! (There was no basic salary)

The income box on each form asked for income, not salary.

If I had claimed on the PPI, would it have paid out and if not do I have a basis for a claim?

Thanks.

dunstonh

If I had claimed on the PPI, would it have paid out and if not do I have a basis for a claim?

You need to ask the insurer. In cases like this it is not uncommon to take an average of your previous earnings. Although some may not offer cover themselves. You cannot assume as it will vary. Hence ask the insurer.

Hurtle

Thanks.
I assume the insurer would not be MBNA or Lloyds but a seperate company.

May be a stupid question, but how do I find out who the insurer was?

misschicken

Technically they should have supplied the details as part of the SAR response - double check small print because the underwriter is sometimes noted on the application form and if they've sent you a copy of the policy it should be noted on there. If not then you can try calling MBNA and Lloyds or you can write to them again stating that they have failed to reply in full to your SAR request and will they now please supply details of the insurance policy including documents and underwriter's details. MBNA was St Andrews.

Hurtle

Thanks misschicken.
A little reasearch into St Andrews suggests the never paid if they could possibly avoid it!
There seems to be various horror stories about refusing payments or paying late so additional fees and intrest were racked up against the claimant.

It seems they were owned by Lloyds at one point too.

As I said at the start it does seem I ticked the box for PPI, but I very much doubt they would have paid out as I worked commission only at the time. As I understand it, they have to make sure it is appropriate for my needs and if it wasn't it would have been mis-sold.

Any more opinions?

magpiecottage

Hurtle wrote: »

It seems they were owned by Lloyds at one point too.

St Andrews is owned by HBOS, which, in turn. is owned by Lloyds TSB.

As I said at the start it does seem I ticked the box for PPI, but I very much doubt they would have paid out as I worked commission only at the time.

Which may, or may not be correct.

As I understand it, they have to make sure it is appropriate for my needs and if it wasn't it would have been mis-sold.

Not if it is a non-advised sale.

You MAY have grounds for complaint if it would not have paid out but not if it would.

If it would not have covered you then the question would be not whether they should have told you but whether you had sufficient information to make your own informed decision.

Any more opinions?[/QUOTE]

misschicken

To have made an informed decision you would have either needed the information specific to your circumstances to have appeared on the application form where you ticked the box or otherwise in the policy documents you should have been sent afterwards which would have afforded you the opportunity to (try to) cancel the policy within the cancelation period.