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HSBC Additional Authorisation Query

anon123456
Posts: 134 Forumite
Hello All
I always log in to my HSBC online banking at work and today for the first time i am encountering problems. I use it at work for their excellent firewall antivirus etc..
When you click log in a box opens up saying...
Help us to confirm your identity.
USER ID:.........
SECURITY NUMBER
DATE OF BIRTH
ADDRESS
ACCOUNT NUMBER
SORT CODE
CARD CUMBER
EXPIRY DATE (MM/YYYY)
CSV
I always log in to my HSBC online banking at work and today for the first time i am encountering problems. I use it at work for their excellent firewall antivirus etc..
When you click log in a box opens up saying...
Help us to confirm your identity.
In order to provide you with extra security, you will be occasionally required to confirm additional information when accessing your accounts online.
USER ID:.........
SECURITY NUMBER
DATE OF BIRTH
ADDRESS
ACCOUNT NUMBER
SORT CODE
CARD CUMBER
EXPIRY DATE (MM/YYYY)
CSV
Now this has me worried and i won't put my details in. This seems like far too much information required for security measures?? I fear a virus etc.
Even when you don't click login and move to another area this box pops up and then you can't do anything else on that tab.
Is this genuine? does anyone else ever see this?
Thanks for your help
0
Comments
-
This isn't genuine and you should report it to your IT department. You are correct and this is asking for too much information!0
-
Do not enter any of that information and contact your work. Their antivirus is not that excellent if it allows scam pages like that to show.
HSBC already have all of that information; they do not need to ask you for it.urs sinserly,
~~joosy jeezus~~0 -
** FRAUD ***
Also report it to HSBC - contact details are on their website I believe - you don't need to be logged in.I am employed as a manager in a financial services institution. My views are entirely my own.0
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