We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

HSBC Additional Authorisation Query

Hello All

I always log in to my HSBC online banking at work and today for the first time i am encountering problems. I use it at work for their excellent firewall antivirus etc..

When you click log in a box opens up saying...

Help us to confirm your identity.
In order to provide you with extra security, you will be occasionally required to confirm additional information when accessing your accounts online.

USER ID:.........
SECURITY NUMBER
DATE OF BIRTH
ADDRESS
ACCOUNT NUMBER
SORT CODE
CARD CUMBER
EXPIRY DATE (MM/YYYY)
CSV

Now this has me worried and i won't put my details in. This seems like far too much information required for security measures?? I fear a virus etc.
Even when you don't click login and move to another area this box pops up and then you can't do anything else on that tab.
Is this genuine? does anyone else ever see this?
Thanks for your help

Comments

  • Lokolo
    Lokolo Posts: 20,861 Forumite
    Part of the Furniture 10,000 Posts
    This isn't genuine and you should report it to your IT department. You are correct and this is asking for too much information!
  • JuicyJesus
    JuicyJesus Posts: 3,832 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Do not enter any of that information and contact your work. Their antivirus is not that excellent if it allows scam pages like that to show.

    HSBC already have all of that information; they do not need to ask you for it.
    urs sinserly,
    ~~joosy jeezus~~
  • GlamGirlie
    GlamGirlie Posts: 432 Forumite
    Debt-free and Proud!
    ** FRAUD ***

    Also report it to HSBC - contact details are on their website I believe - you don't need to be logged in.
    I am employed as a manager in a financial services institution. My views are entirely my own.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.8K Banking & Borrowing
  • 253.4K Reduce Debt & Boost Income
  • 454K Spending & Discounts
  • 244.8K Work, Benefits & Business
  • 600.2K Mortgages, Homes & Bills
  • 177.3K Life & Family
  • 258.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.