We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

Feel conned can anyone help?

Today whilst out shopping with my mu
M I bought 2 new I'd makeover packages (£60) from a sales agent I the shopping centre.

Since returning home I have found out they have scammed lots of people out of money and charge in the region of 2-3k for prints following makeover and photoshoot. I dont think this will now be an enjoyable experience for us as I will just feel them giving the hard sell and I will feel ripped off- honestly google these people it's frightening what they have gotten away with.

Is there anyway I can get my £60 back? Do I have any rights? It was a credit card I paid with money has already been taken.

Should I just take this as a lesson learned :-/

Comments

  • mo786uk
    mo786uk Posts: 1,379 Forumite
    You have no right to a refund. Better off not going to it if you don't want the hard sell.
  • vv84
    vv84 Posts: 7 Forumite
    Thanks but I have just found a small part on the terms and conditions which says it's my statutory right to request a refund within 7 days of voucher purchase so I have emailed them.

    I'm hopeful but from what I have read about these people It wouldn't surprise me if they don't refund me - they must know about their bad reputation.
  • vv84
    vv84 Posts: 7 Forumite
    The ts and cs are on the website for all packages purchased but the package voucher says voucher is non refundable :-/
  • ThumbRemote
    ThumbRemote Posts: 4,667 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    vv84 wrote: »
    Thanks but I have just found a small part on the terms and conditions which says it's my statutory right to request a refund within 7 days of voucher purchase so I have emailed them.

    Can you quote exactly what the relevant part of the T&Cs states?

    I'm not aware that you have any statutory right to cancel in this case.
  • xxJudexx
    xxJudexx Posts: 422 Forumite
    vv84 wrote: »
    The ts and cs are on the website for all packages purchased but the package voucher says voucher is non refundable :-/

    Could you not use your voucher to buy a package and then cancel the package?
This discussion has been closed.
Meet your Ambassadors

Categories

  • All Categories
  • 346.7K Banking & Borrowing
  • 251.4K Reduce Debt & Boost Income
  • 451.5K Spending & Discounts
  • 238.9K Work, Benefits & Business
  • 614.4K Mortgages, Homes & Bills
  • 174.8K Life & Family
  • 252.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.