Hsbc credit card ppi claim

manama

Hi guys. I was just wondering how any people have had their hsbc credit card ppi claim upheld? Apart from the questionnaire have they needed any other information. Thanks

DELICIOUS

at the same stage myself - i am yet to be sent a questionnaire - started my claim 4 wks ago - not even had acknowledgement letter yet - called them yesterday and they said they are waiting for all my statements to come from c/card dpt....how long has yours been going on pls?

manama

I phoned them then exactly 2 weeks in got lie letter and asked to complete questionnaire which I did for cc and 3 loans. This week they should send the 4 week update.

DELICIOUS

mmm I haven't received a questionnaire - they said they will wait until they receive c/c statements (1994-2009) to see if I signed for ppi (I didn't) they will then contact me.....I have been banking with them for 26yrs and still with them - so they have all my records? perhaps thats why they haven't ask for me to complete anything? who knows? said will take 12 wks in all.

[Deleted User]

DELICIOUS wrote: »

mmm I haven't received a questionnaire - they said they will wait until they receive c/c statements (1994-2009) to see if I signed for ppi (I didn't) they will then contact me.....I have been banking with them for 26yrs and still with them - so they have all my records? perhaps thats why they haven't ask for me to complete anything? who knows? said will take 12 wks in all.

You can start/speed the complaint yourself by downloading a copy of the consumer questionnaire from this site!
Follow the simple steps

http://www.moneysavingexpert.com/reclaim/ppi-credit-card-insurance

The Bank has eight weeks from receiving your complaint to fully respond to your concerns. Why wait an extra four weeks? Seems like a delaying tactic to me.

DELICIOUS

thanks very much:)

[Deleted User]

DELICIOUS wrote: »

thanks very much:)

all the best!:)