Odd looking notification of payment from paypal

dollywops

I have sold an item this evening, on a BIN, and received a different paypal email notification.

Normally, the email subject will be

Item No xxxxxxxxx - Notification of an Instant Payment received from userid (email address)
You have an instant payment of and then all the details.

This one is subject

Notification of payment received

Then the body of the email goes

You've received new funds.

Dear

This email confirms you have received a payment from (name) not the userid,
(email address).
Then it gives a 16 digit receipt number and goes on to say
The number above is the buyer's receipt ID for this transaction. Please retain it for your records so that you will be able to reference this transaction for customer service.

And then all the usual details.

This payment is from a new ebayer, who only joined ebay 2 days ago.

As we are talking about an expensive item here, yes a wii console, I am somewhat concerned.

Can someone please give me some advice.

Hermia

I got an unsual email like this the other day. It was genuine and I wondered if it was because the person had made the payment manually rather than just clicking on the link on the ebay page? Why don't you just log into your paypal account (don't click on a link in the email, of course!) and see if the payment shows up.

mtm81

First thing to do is go into your paypal account and check the funds..

Accept the payment, and check the details of the payer to see if the address is verified etc.

If they are a verified user then you are more payment protection from paypal.

The other thing is: look at the email you've received.. most phising email won't have your specific name in them, they will simply say Dear Paypal User, or Dear Customer.. not dear joe bloggs...

dollywops

Hermia wrote:

I got an unsual email like this the other day. It was genuine and I wondered if it was because the person had made the payment manually rather than just clicking on the link on the ebay page? Why don't you just log into your paypal account (don't click on a link in the email, of course!) and see if the payment shows up.

I was also thinking that.

The money is in my paypal account (I did click on the line in email, but have just gone to paypal and changed my password).

I think it is probably all ok.

FloFlo

They need to have a confirmed address, verified is something different. To have seller protection you need to send the iem to a confirmed address by trackable means.

cazmanian_minx

There's an option on eBay to pay for all the items you've won (from lots of different sellers) in one go and the Paypal notification for that reads differently to the standard one - it confused me the first couple of times I got it. I think you might have one of those, since you say the money's genuinely in your Paypal account.

Caz

nightswimmer

mtm81 wrote:

The other thing is: look at the email you've received.. most phising email won't have your specific name in them, they will simply say Dear Paypal User, or Dear Customer.. not dear joe bloggs...

This is no longer true. Whilst the majority of phishing e-mails won't use your name, some do nowadays, so you shouldn't use this as a means of deciding whether an e-mail is safe.

digerati

Whatever your PayPal payment message looks like - do not click on any links in it.

For your safety always go to your PayPal bookmark or type in the URL yourself.

mtm81

nightswimmer wrote:

This is no longer true. Whilst the majority of phishing e-mails won't use your name, some do nowadays, so you shouldn't use this as a means of deciding whether an e-mail is safe.

hence the word MOST........... as in "most" phising emails use....