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Feedback for cancelled sale?
Melisandre_of_Asshai
Posts: 37 Forumite
I ordered an item which turned out not to be in stock in my size. The seller emailed me to apologise and let me know, offered me an alternative or a refund.
I opted for the refund as he didn't have any of the alternatives I looked at in stock either, and the refund all went through fine.
However, despite the sale being cancelled and refunded, it is still showing in my 'awaiting feedback' tab. I obviously can't leave feedback with regards to how accurate the item was etc as I never received it. Will this just eventually disappear? Will I end up with a black mark against my name for not leaving feedback?
I opted for the refund as he didn't have any of the alternatives I looked at in stock either, and the refund all went through fine.
However, despite the sale being cancelled and refunded, it is still showing in my 'awaiting feedback' tab. I obviously can't leave feedback with regards to how accurate the item was etc as I never received it. Will this just eventually disappear? Will I end up with a black mark against my name for not leaving feedback?
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Comments
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If you don't want to leave feedback.
Will this just eventually disappear? Yes, 60 days I think
Will I end up with a black mark against my name for not leaving feedback? No0 -
Although, if you go to the leave feedback page, there is the option to leave feedback later (may stop eBay sending you the standard reminder after 30 days).0
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Thank you.
I would have left him positive feedback anyway for his communication and his handling of the refund etc - he even offered me a discount on future purhcases due to the mix up, but like I say I can't very well leave stars regarding dispatch time, accuracy of item description etc and I am assuming that there is no way to bypass this.0 -
You can leave feedback without marking the stars (or by leaving a category blank). Just don't click on that set of stars.0
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Ah ok. Thanks!
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