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thumbs up for Amazon
jackieb
Posts: 27,605 Forumite
Yesterday I mistakingly washed my OH's Kindle in the washer. It was only 6 months old. I thought it wouldn't be worth claiming on my house insurance before I paid the excess. Someone on here told me to contact Amazon. So I did that today and they're sending a brand new replacement 3G one for £50 (it's the keyboard one). I even told them I didn't buy it from Amazon (I bought it from Tesco) but it didn't matter.
So considering I didn't buy it from them, and it was me who put it into the washing machine, I think it's great that they're replacing a £150 device for £50. :A
So considering I didn't buy it from them, and it was me who put it into the washing machine, I think it's great that they're replacing a £150 device for £50. :A
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Fantastic - now that's what you call customer service :j0
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